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Re: Brand new dryer won’t open? Door in locked position!!!??
Rang coop. Explained it to them. No problem, send me a new one on Wednesday and pick old one up at the same time. No questions ask. Very good customer service. It just a shame they use Barry and rubble couriers who come in a rusty 58 sprinter who set off at 5 am from Barnsley. Have dropped 8 items of before me and I am in Cumbria and got my 2 applices at 11am. And they still had more to do. Instead of using trolliesthey “carried” them. With the tumble dryer being light it probably rolled around in. The van. Damaging the lock somehow? It’s weird how the lock is stuck in “lock” though, don’t see how damaging could do that. But anyway at least its getting sorted. Very big thank you to DON with your very SPEEDY reply. Thank you very much, what a great forum this is.
Re: Brand new dryer won’t open? Door in locked position!!!??
Padlock simple not lit. But you can make it light up by doing the above procedure. When it is lot there are no noises to hear that a lock is engadging. Then againe to make padlock disappear nothing. What do I do ring beko engineear? or coop to replace it?
Re: Brand new dryer won’t open? Door in locked position!!!??
Many thanks for the quick reply. Can’t attach pics due to the size. Thought it might be back to the retailer. Great. Bought online from coop. First tumble dryer on 20 years….. Got the washer that’s fantastic. 12kg fast washes ultra silent. Spent £760 and it door won’t open. Switches on OK, wonder if I can manually move the switch on both side of the lock to free it? Will try an upload a vid today to ou tube with a link….
