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March 2, 2023 at 5:07 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483149
benroper
ParticipantWow this forum is dead! This is (hopefully) the final entry in my personal diary…
ORIGINAL PROBLEM (Refined version based on more testing)
The machine would attempt to accelerate the drum to high speed at the wrong moments in the cycle. The effect was a big bump, then the machine would back down (realising something was wrong), then just sit doing nothing. Occasionally it would start trying to wash again, but the program got very confused and often would finish with clothes still wet.RED HERRINGS (These things made no difference)
– Replaced inlet valves (as indicated by an error code)
– Replaced heating element
– Replaced main control boardSOLUTION
Replaced the motor. I suspect the dynamo (that senses motor speed) was probably the issue, because the motor itself was still working fine. Unfortunately this looked to be a sealed unit, so I have replaced the whole motor (£110 from RansomSpares) and now the machine is working like new.Hope that helps someone, someday!
February 23, 2023 at 2:11 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483148benroper
ParticipantI’ve just taken a good look around the motor and to the untrained eye there’s nothing obvious wrong with it, although one of the brushes is quite low, but not completely out.
I have three questions that I would really appreciate some opinions on…
A: While inspecting the motor I rotated it quite a few times and removed and reinstalled the existing brushes – Now running a wash cycle the motor is noticably louder when it’s turning over, making a loud mechanical whirring noise, where before it was much more subtle. Is this a clue?
B: How likely is it that some minor electrical component would fail, like the power conditioning unit?
C: Is it worth scrutinising things like the pressure sensor or output pump?
February 22, 2023 at 3:15 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483147benroper
ParticipantStill fighting the same problem. Today I replaced the main control board, but the problem remains. So far we’ve:
– Replaced inlet valves (as indicated by an error code)
– Replaced heating element
– Dismantled and cleaned out the whole machine
– Replaced main control boardWhat’s left? Replace the motor? Any other ideas?
August 16, 2022 at 12:26 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483146benroper
ParticipantStill working on this problem.
– Ordered a new heating element
– Before that arrived the machine suddenly completed a few cycles as normal, but then went back to the same problem
– Replaced the heating element – no changeAny other ideas?
July 28, 2022 at 4:32 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483145benroper
ParticipantFuture reference: For anyone wanting to know how to test their heating element I used this video along with Dave’s instructions above: https://www.youtube.com/watch?v=Ftm8lDVVw2E
July 28, 2022 at 4:31 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483144benroper
ParticipantThe steady 30 ohms is between the two element terminals. As I said I’m seeing no earth leak, i.e. I’ve got no reading whatsoever at any setting between a terminal and the earth pin… Unless I’ve got this backwards that means no leak, correct?
HOWEVER… I used diagnostic mode to heat the machine up to retest, but as it approached 60 degress it suddenly unlocked the door and made the ‘end of program’ three beeps. I’ve not seen it do that before. On to something?
July 27, 2022 at 11:27 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483142benroper
ParticipantThanks again for that Dave. Happy to report no issues with the heating element – Tested at 60 degrees and I’m seeing no earth leaking and a steady 30.0 resistance on my multimeter.
Any other ideas?
July 26, 2022 at 11:34 am in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483141benroper
ParticipantOk Dave I’m with you now – thank you. Will test and come back!
July 25, 2022 at 10:56 pm in reply to: JohnLewis (Zanussi) Mystery! All Working But Won’t Complete Cycle #483139benroper
ParticipantThanks Dave! Heater actually seems to be fine as programs run normally until draining time. We ran a 90 degree wash the other day that behaved the same way.
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