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bfgPhiwl
ParticipantRe: John Lewis machine started smoking
I don’t think it is. I have taken the back off and the filter hose but that hasn’t helped. Felt around, looked inside with a torch. Nothing obvious. And I don’t want to spend the time stripping it down right now, so a new washing machine it is. If nobody picks up the old one (it’s on freecycle now) then I might try and strip it down one weekend!
Thanks all for your help. I have asked advice between 2 new machines on the Buying Advice forum, but I will probably order something later tonight.
bfgPhiwl
ParticipantRe: John Lewis machine started smoking
ok, so no point in buying a new pulley. Is there an easy way for me to see more detail of the problem or would that involve a major disassemble?
thanks for all the help. I would have liked to buy a new pulley from you but doesn’t look likely at the moment!
bfgPhiwl
ParticipantRe: John Lewis machine started smoking
no. Managed maybe a 5 degree turn but it seemed to grate a little. And that’s it – can’t turn it any more.
That’s probably bad isn’t it?!bfgPhiwl
ParticipantRe: John Lewis machine started smoking
I have taken the back off – the pulley has broken. So I could replace that. But is that the reason the drum doesn’t move or is it the other way round (ie the drum doesn’t move which is why the pulley has broken)?
I can’t see anything from the back that is obviously jamming the drum. How can I open it up from the front to see? I don’t want to tear seals or anything….
thanksbfgPhiwl
ParticipantRe: John Lewis machine started smoking
ok thanks – and to find the block I take the back off? And it will be obvious?
bfgPhiwl
ParticipantRe: John Lewis machine started smoking
btw it is the JLWM1203.
It is unplugged now but when I try to turn the drum just by putting my hand inside the machine and turning (as I might if I was trying to get the last bits of washing out), the drum does not turn/won’t turn. If that gives any more idea as to what the problem is… -
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