[blewco]

Hi Dave,
The replacement cable took over a week from the date ordered to be dispatched by Bosch but it eventually arrived. It was the right cable and after fitting it, our washing machine is back in action. The replacement door seal I fitted is not leaking so everyone is happy now!
Thanks again
Bruce

[blewco]

Once again thank you for your help on this. I’ll get the new cable ordered right now.
Not one of the door seal changing you tube videos I watched had any mention of this potential pitfall. Lesson learned…

[blewco]

Hi Dave

Thank you very much for taking the time to reply. I really appreciate it. WAQ243D1GB/09 is the full enr number.

I’ve got a number of questions I’m afraid:

• In your opinion it’s the wires/connection that’s the problem and I’ll need a new cable. Do you happen to know the cable I’ll need or maybe add a link to where I can buy one?
• Will the new cable have the same insulation displacement connector? To my mind the type of connector seems to be a terrible design/decision since the three small cables are loose until the metal knives on the other half of the connector cuts through the insulation.
• Is there a tool needed to squeeze the two halves of the insulation displacement connector together with enough pressure to slice through the insulation? I did this by hand and maybe I didn’t apply sufficient pressure to cut through?
• If I can apply sufficient pressure to the existing connector, maybe it will make the right connections and I won’t need a new cable?
• How important is it that the three grey wires are in the right holes of the insulation displacement connector?

Many thanks for your help on this. Having the washing machine out of action, with a family, is a cause for concern.
Best
Bruce

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