[cartman]

So Dave… or anyone else interested.
I took the door off following the standard sequence, but of course as the latching pivot on the LHS had vanished inside somewhere, I just unlatched the RHS, rotated the circular black slotted locking tab on each side, and lifted the door off.
What I found was that the latching pivot on the LHS (which Neff calls “Support 00651147″) had, as I’d assumed, unlatched itself from the hook on the corresponding spring loaded ‘Door Hinge 00752094” and had slid an inch or two back. The reason it had managed this is because the black plastic rotating sleeve on the Support had broken… allowing the door to detach from the Support and the sliding assembly it is part of.
This rotating sleeve… the one you flip with a thin screwdriver right at the start… is a real design weakness in my opinion and I reckon it’s probably a primary cause of failure for this Slide & Glide design.
By unlocking the the sprung-loaded hinge using its locking tab I levered the upper arm and repositioned the Support onto the little hook on the bottom of the arm of the hinge, then relocked the hinge ready to re-mount the door.
The door is now remounted and working as normal, but as that sleeve is bust it is bound to happen again. So I ordered a pair of Supports from Neff for £51.65.

I hope this thread helps others that are bound to encounter the same problem.
Thanks for your help Dave.

[cartman]

electrofix wrote:spares and diagrams are easy

https://www.neff-home.com/uk/service/care-protection-and-parts/spare-parts

just need the full Enr number as you have missed the last digits off

Dave

Dave I’m very grateful to you.
I HAD looked at this Neff web-page, but in my haste failed to notice the scrolling arrows for the other parts diagrams.
Having now looked… although the diagrams and the photos and diagrams of the various parts, are all useful… they still don’t go much further on to helping me diagnose the problem before I start disassembling. I suppose the only way I’ll learn is to bite the bullet and try to take it apart. Trouble is, lack of familiarity with this mechanism, especially as it has already failed to some degree and may now be less idiot-proof/more susceptible to damage, could I fear lead me to a position where I have a door jammed half open and a non-functioning oven.
A YouTube tutorial showing the mechanism being taken apart and rebuilt would be very useful… a project for an adventurous lad on here I’d say.
In fact, being as TV cooking shows have made the Neff Slide & Hide oven very popular, and this mechanism by it’s relatively complex and delicate nature is a failure waiting to happen, I’m surprised Neff hasn’t done it’s own tutorial. It’d certainly help sell more S&G ovens.
Anyway… as they say, Fortune Favours the Brave. Late breakfast on Sunday and I’ll get stuck in. If the worse comes to the worse it’s only £600 for a new oven.
John

[cartman]

electrofix wrote:am here but cant see anything that may help

only seen 2 or 3 of these. only had one where i had to replace the door and it was some time ago

would have to see some clear pic to be able to get an opinion as to what may be wrong

to be able to put the door on correctly the sliders have to be locked and unlocked when the door it on and open about 45 degrees

dave

Hi Dave thanks for a response.
Getting a photo through the 5mm (ish) gap between door and trim that actually demonstrates anything would be a waste of time I reckon. Suffice to say that the latch that has to be rotated by flipping down by about 30 degrees with a thin flat-bladed screwdriver is no longer present on the LHS. The whole assembly is no longer showing.
It hasn’t broken up and fallen out… that would have been noticed and any broken bits would presumably be interfering with the action.
Neither had there been any advance warning… no grinding or jamming etc.

It’s our own oven. I fitted it when I fitted the kitchen a few years back. It was an ex-display oven and has never caused any probs. I took the door off about 18 months ago to clean between the glass. I’m a retired multi-trade joiner that has fitted many hundreds of kitchens, and although I’ve had to diagnose quite a few appliance probs and fix them… they are not really my field.

My only assumption, as I’ve said, is that the LHS latch has somehow rotated itself… possibly assisted by the odd bit of food debris or build-up of gunge… and when the door was slid into the cavity underneath, the slider assembly released itself from the door pivot and stayed at the back of the cavity when the door was pulled forward. The door still works, with great care, but all I can think of doing is to release the RH tab, rotate the L&R coin-slot tabs and remove the door as per normal… then just hope that I can retrieve a fully functioning LH slider from the rear of the door cavity underneath, and re-mount the door.
Does that sound like a wise plan to you?
I can’t even find any spares on-line for this hinge/slider assembly, because if I could find just an exploded diagram I might be able to work out what is going on.

[cartman]

Further insights… just discovered.
I’ve now noticed that of the two tabs that have to be rotated by flipping down with a screwdriver (not the two coin-slot ones) that starts the door removal sequence, the left hand side tab has disappeared. This might explain why the left hand side feels “unrestrained” and kind of wobbly, in-and-out-wise, while going through the slide-under process. I’m guessing that the sliding mechanism on the left has released itself from the door… by somehow rotating the tab… and having slid to the back, no longer slides forward with the door.
So… following normal door removal might allow me to access the slide on the left, pull it forward, and reconnect to the door. Yes?

I don’t know why I’m writing this because all there seems to be is tumbleweed blowing through this forum.
Is there anyone there? Admin? Anyone? Hello….. hello…. hellooooooooo……….?

[Author]

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