[Cheese]

electrofix wrote:as a rough guide it has to empty a complete drum in under 2 mins. Its also a low pressure high volume flow so it wont push things out of the way

most of the problems like this either come down to a worn pump or a button or coin stuck in a hose partially blocking it

Dave

Thanks Dave. Definitely taking a lot longer than 2 minutes to empty, and in my non technical view I wouldn’t say it was running at a high volume rate either.

Will find a local engineer to take it from here and hopefully fix the issue.

Really appreciate your help over the last 24 hours, thank you.

Ben

[Cheese]

Hi Dave,

The outlet hose connects under the sink just before the U bend. There is a Y shaped piece where the main sink drain flows through middle (12 o’clock and 6 o’clock) and the washing machine outlet connects in to one of the Y arms. The dishwasher connects to the other. Hopefully that makes sense?
Sink and dishwasher both fine.

I ran the outlet into a bucket yesterday, before today’s works and it runs out at a reasonable speed, but low volume. It’s certainly not pouring out as if you had just turned a top on. Not sure how much water the pump should move having never tested it before.

Unfortunately I think it might be time to call in some professional help!

Thanks,

Ben

[Cheese]

Had another look at the machine today.
Vac / pressure line from the bell to the pressure switch is clear.
Removed the pump outlet hard pipe that runs to the back of the machine and cleaned that out. Already knew it was clear enough to flow water, but thought it couldn’t hurt.
Also removed the black rubber (sump?) hose that goes from the drum to the pump inlet and cleaned that out. Found some sludge and a couple of the wife’s hairbands, but otherwise clear.
I can’t get to the bell without taking the front off, which looks like a difficult job for someone who has no experience with washing machines!

Ran a rinse cycle and as previously it stopped about 3/4 of the way through with the same error.
At this point there was about 3″ of water in the bottom of the drum. Restarting it on a drain cycle took over 5 minutes to empty to the point no water was visible.
It then took a further 10+ minutes to finish the cycle, most of which it was just sat idle. Whole cycle should apparently take 2 minutes according to the digital display.

​​​​​​Thanks,

Ben

​​

[Cheese]

Thanks Dave.

Will do a rinse fill and drain test tomorrow to see how long it takes.

We don’t use colour catchers (although should have on occasion!), but it could be a sock or something I guess.

The sump hose looks like it could be difficult to get out to clean out / check.

Will report back.

Thanks,

Ben

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