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Re: Whirlpool American Fridge Freezer broken down – help!
I am having a similar problem with my fridge freezer, model no S20BRSS31 bought in 2002. Not long after we bought it we had a circuit board replaced and front panel at a cost of £200. Since then we have had no trouble until recently when the fridge started to lose temperature. Called out whirlpool engineer after taking out a year’s contract with domestic and General via Whirlpool to cover call out and parts and if can’t repair a new appliance. In view of cost last time it seemed worth it! The engineer replaced the fan unit in the fridge and defrosted a large lump of ice behind the drawers at the bottom which he said had frozen the water dispenser hence why it wasn’t working. The repair cost nothing under the policy. Since then the water dispenser has worked but knocks loudly which stops when the fridge door is opened and the water spurts occasionally too. The fridge temperature hasn’t improved and yesterday started to drop alarmingly. I called Whirlpool out again but the engineer cant come until after Christmas. Does any one have any ideas for a quick temporary fix to see us over Christmas?
Through research on the net I have heard that this model may have a design fault in the cooling unit which causes it to ice up, causing the polystyrene to get soggy and freeze and stopping the fan working. Does anyone know if this is true and if so would defrosting the unit for 24 hours result in a temporary fix? Any suggestions would be appreciated.
