[creamytash]

Re: Whirlpool American Fridge Freezer broken down – help!

Het Woody – spin that number around mate – l@@k – you got 66 for a change – try and stay positive mate.
Creamytash

[creamytash]

Re: Whirlpool American Fridge Freezer broken down – help!

Hi guys,
I have just created an account on here today – simply because I have a Whirlpool American Fridge Freezer and I have had some problems with it for a while – THEN – I discovered this fantastic site which I have been reading over the Christmas Holidays.
I have become aware from this site that on here are a couple of Masked Heroes who spend an awful lot of their own time helping others by way of sorting out problems with their fridge freezers thus saving them quite a lot of money and loads of grief and frustration.

I bought Whirlpool because I thought that they had a good reputation (you live and learn-and all learning comes with a cost). However – I am stuck with this beast having paid nearly £1,200. for it in 2007.

I don’t have any insurance on it – I did have but the company terminated it when they paid for a Whirlpool engineer to replace a ‘ Back Control Box’ and I then reported the ice maker had failed.
The model I have is; FR SS 36AF20/2A – the Product code is; 858619015012.

I have just spent Christmas day and Boxing day removing the interior back panel from the freezer side, removed the defrost heater element and the little fan from above the condenser (I am guessing at the names of these parts because I don’t know and I am just learning my way around). The heater element tested that it has a continuing circut and therefore should be working. The fan was also working.

I found the condenser – the bit that freezes- was a block of white ice from bottom to top – right up to the base of the fan.

My problem was that the freezer alarm kept sounding and showing the 2 hyfons in the display window while the fridge side was running an interior temp of 20 deg.
I defrosted the whole thing, mopped out the plastic tray underneath, put all the bits back together and fired up the power. Overnight the freezer has returned to normal temp -18, and the fridge is now running at 5 deg – but only just – seems to be struggling toget any colder.

In the past I remember the Fridge /Freezer unit used to make a lot of noise (like a motor running – growling ) but it now seems much more quiet – not sure if something within has stopped working.

The ice maker on the thing has not worked for over 18 months but the water dispenser is fine. The WP engineer told me at the time he replaced the back box that the ice maker needed a complete new unit at £500 and to wait 9 weeks from him replacing the back box before I reported the ice maker, that was when the insurance company cancelled my policy – hence it is still not working and by that I mean not delivering water to make the ice.
I must point out that I am not electrically minded and don’t undertand the lingo so I need the idiots guide and the baby words, so I can take it in.

My hobby is building and driving 2 seater Kit Cars but electrical appliances loose me.

On the positive side my son who is 29yrs is a switched on cookie with all that stuff and I am sure he will assist me and ensure that I don’t fry myself.
Thanks for reading this far and any help would be gratefully received.
Dave Ross ( Nottingham)

[Author]

Posts