darrenclark

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  • darrenclark
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    Re: [SOLVED] Kenwood KDW12ST3A E3 Code, Looking for Informat

    Hi there.

    Just wanted to leave a response to this thread in case anyone comes in later looking for information.

    I compared the resistance of the thermostat that I ordered to the one in the machine and they both read approximately 10K – 11K ohms at roughly 20°C. This dropped rapidly even when warming it up with just the heat from your hands (about 9K after about ten seconds of holding it).

    Given that the heating element was working and the thermostat was working I decided to bin this heap of crap and get a new unit.

    After much deliberation a large service bill came in for the car so we ended up with a tiny budget (£300) and so had to go for the cheap option again.

    We finally ended up with a Beko DWD 5410 from Comet. It was listed at £219 with £109 for the five year extended warranty but after much bartering with the sales chap I got it for £269.99 all in. So we saved £60 but still have a delightfully cheap dishwasher (Turkish this time IIRC). Hopefully we can get two years before a replacement is needed as this effectively cancels the warranty.

    Many thanks for your help Penguin45. It is through your generosity that places like this keep going!

    All the best.

    darrenclark
    Participant

    Re: Kenwood KDW12ST3A E3 Code Looking for Thermostat Informa

    Yeah it’s been a horribly familiar situation trying to find out about this machine, “cheap” would seem to be the operative word. Me and the SO only went with this machine as we remembered the last thing by Kenwood we both used lasted for years of good service (my mam’s food mixer). Very annoying that yet another company just relies on its name and sends out cheap rubbish (I’m looking at you as well, Sony).

    Ugh, that search is just awful. I take it the market is pretty well flooded with these pieces of poo now? Are there any reasonable brands left to choose from? This is only our second dishwasher and now I remember the last one (some slimline Indesit) was terrible as well; the door would never shut properly.

    I’ve ordered the part I linked to on Kenwood’s site as I couldn’t find it on the UKW shop. I can check its resistance once it’s here and compare it to the one in the machine. If it’s supposed to be open (0 ohms) at room temperature then the one I have is definitely faulty.

    If changing the thermostat doesn’t help then it’s time for a new machine. I know you probably are very tired of hearing this but any recommendations? Even ones that are reasonable for parts and simple construction inside would be preferred for when it eventually goes wrong.

    Many /many/ thanks for your help, it is very much appreciated.

    All the best.

    darrenclark
    Participant

    Re: Kenwood KDW12ST3A E3 Code Looking for Thermostat Informa

    Unfortunately that /is/ with the base off 🙁 It’s a really horrible tight layout inside.

    I’ve had a look at all of the sides and the base and the only thing that I can find that resembles that part is this one from Kenwood’s store: http://www.4kenwood.co.uk/cgi-bin/produ … ath=111264

    It’s held in place with a retaining spring and is covered in a nice sandwich of thermal paste as well.

    Is this possibly the part but in a different format?

    All the best.

    darrenclark
    Participant

    Re: Kenwood KDW12ST3A E3 Code Looking for Thermostat Informa

    Ahh, so it’s a wee thermal fuse of sorts?

    Do you any pointers on whereabouts it is located in the unit? It’s a bit tight in there and I’m not convinced the thing I’ve found on top of the heating element is the correct bit: http://img522.imageshack.us/img522/7817 … 62copy.jpg

    Many thanks for the help.

    All the best.

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