[dave_B]

Re: Domestic & General Warranty on a Hotpoint

Hi K
Thanks for the trouble you’ve taken to explain, will let you know when/IF itas sorted.

Dave

[dave_B]

Re: Domestic & General Warranty on a Hotpoint

Hi K

Do u work for D&G by any chance? LOL. Yeh I understand the probs just might of helped if the woman in D&G ‘Customer Care’ explained in a better manner rather than a rather high handed way leaving it with a take it or leave it attitude. Still I’ll let you know what happens thurs. Unles of course you do work for D&G maybe you could oblige & nip down if your free today!!! LOL

Cheers

Dave

[dave_B]

Re: Domestic & General Warranty on a Hotpoint

Hi Kevin & Kwatt

Thanks guys for the insight into the goings on at Hotpoint and D&G. Anybody know of the same probs with other manufacturers & warranty companys. So that when the inevitable happens, & I have to replace the machine I dont get in the same situation. Or alternatively on the postive side could anybody recommend a maufacturer &/or a warranty company that has provided a outstanding service.

[dave_B]

Re: Domestic & General Warranty on a Hotpoint

Hi K
I take your points regarding Hotpoint, but I know I could call out an independent engineer & get next day service ( have already tried, just to prove the point to D&G). I suppose then my grievence is with D&G taking the money & not supplying the service, becuse if they had more contracted repair companys, which they did have a couple of yrs ago they could provide a decent service.

[Author]

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