[Daveinsomerset]

Thanks for the advice. We lost everything in the new freezer. No idea what to do with 4 bin bags of stinking, gone-off food. Think they’ll love us us (not) at the recycling centre.

[Daveinsomerset]

Thanks for your reply.

Red light is not on – just the orange one. Yes we left it for at least 4 hours, possibly longer. I

t was all frozen food put back in. Old freezer, which they took away, was still getting down to -8 degrees so food was still hard (just).

I set the temperature at a middle range and the insides got frosted very quickly.

I’ve just tried to get through to AO to try to sort it, but very long wait and I need to go out so have emailed them. Their website says to contact the manufacturer but I will try to sort it with them first as they have my money.

Thanks for the advice.

[Daveinsomerset]

We had a fridgemaster chest freezer delivered last week.
Fridgemaster MCF306_WH Chest Freezer in White from AO.
I have just been to get some food out of it and it is all defrosted. Orange light is on but it is not working. Gutted that hundreds of pounds of food has been ruined. Anyone know if I can claim from them as I’d rather not claim from my household insurance and have the premiums bumped up?

[Daveinsomerset]

Thanks Dave. Was hoping someone would come up with a DIY fix. As it happens, it seems to have fixed itself for now. Think there must be a dry joint somewhere on the board that broke contact when the circuit cooled down when the power was off. Thanks anyway for your help.

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