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August 20, 2007 at 3:28 pm in reply to: Whirlpool American Fridge Freezer broken down – help! #141972
FrozenNorth
ParticipantRe: Whirlpool American Fridge Freezer broken down – help!
There’s another 12 digit number after the one above, can you post that one too as I suspect your machine is older than you think.
I dont have the number on me at the moment, I have a service engineer coming out to see the appliance tomorrow, with compliments of the retailer, is there anything that I should be asking the service engineer to look at in particular?August 16, 2007 at 12:38 pm in reply to: Whirlpool American Fridge Freezer broken down – help! #141962FrozenNorth
ParticipantRe: Whirlpool American Fridge Freezer broken down – help!
I didnt remove the panel – I cant see anything inside that looks like it can be removed. However, i have switched the whole thing off again last night and it is completely dry, no melting ice at all.
When it had the warning triangle displayed the motor appeared to be running all the time as well except when the doors were opened then it was quiet.August 16, 2007 at 8:07 am in reply to: Whirlpool American Fridge Freezer broken down – help! #141960FrozenNorth
ParticipantRe: Whirlpool American Fridge Freezer broken down – help!
The other question – Does anyone know of an engineer in the North East of Scotland?
August 16, 2007 at 8:03 am in reply to: Whirlpool American Fridge Freezer broken down – help! #141959FrozenNorth
ParticipantRe: Whirlpool American Fridge Freezer broken down – help!
Hi
Tried the overnight defrost, switched back on and relief everything looked fine then within a few hours it was back to warning triangles etc.
I will let you know how we get on with the “sale of goods act” bit.
More than anything I am really disappointed that the most expensive fridge i have ever bought has broken down within such a short time. I have previously owned fridges / freezers that just go on for ever.
Does anyone at Whirlpool care about their reputation? If I had read this site before buying I would have chosen a different manufacturer.August 14, 2007 at 4:11 pm in reply to: Whirlpool American Fridge Freezer broken down – help! #141956FrozenNorth
ParticipantRe: Whirlpool American Fridge Freezer broken down – help!
Problem – warning lights flashing, no temp on freezer.
Defrosted, left overnight, all working again, went out to work, came home, problem back!
Appliance 15 months old! – 8586 158 15000
Contacting retailer at the moment as have been advised that under the “sale of goods act 1979” domestic appliances must be “satisfactory and durable” (Test case – 3 year term).
Has anyone else had this problem in such a young appliance?
Whirlpool customer service – only thing i can say is – they are good at getting you off the phone and only wanting you to book a service call. -
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