[GL_NorthEast]

Resolved

Just in case it helps anyone to know:
– in the end it was only the control board (PCB) that had failed;
– all other components were tested to make sure they hadn’t caused it to blow;
– a fairly costly repair, but a fraction of the price of a new oven so a reasonable outcome.

Thanks, Martin, for your advice.

[GL_NorthEast]

Re: Bosch Oven PCB connector melted

Thanks very much for taking the trouble to give advice – I really appreciate it.

I’ve gone with your recommendation.

[GL_NorthEast]

Re: Bosch Oven PCB connector melted

Thank you, that’s very good advice.

I started by paying an independent repairer to fix it. He discovered the pcb was blown and proposed replacement, but found the part was out of stock. I went online to Bosch spares to investigate whether the repair was economic and found the part in stock at almost half the price I had been quoted for it.

On reflection it’s a concern that the other components hadn’t been tested and there was no plan to deal with the connectors.

I guess the repairer wasn’t quite as familiar with these appliances as I’d hoped.

Any suggestions – should I call in a Bosch person, or is there an easy way to test the other components before risking the new pcb…or should I accept that 7 years is a reasonable life expectancy for a decent oven nowadays?

[GL_NorthEast]

Re: Bosch fridge – 2nd compressor failure?

Here’s an update in case others find it useful.

Yesterday I took delivery of a new Liebherr fridge after much research and already it’s been a great experience.

Everything’s been in line with the views shared within this forum and the supporting articles, so thanks to all the contributors who’ve shared their time & experience.

– A good independent retailer was a great place to buy. I bought from an established local independent retailer. The service was great, they were knowledgable, responsive and helpful. The fridge was delivered exactly when they said it would be. And the price was lower than the best I could find from the internet-only vendors. (It seems what they save on showrooms they have to spend on search engine listings). The local guys will definitely get my business from now on – and to be honest now I know I can trust them I’d shop there even if I had to pay a reasonable premium to do so.

– Liebherr is not the easiest web site to deal with, to the outside observer their UK operation for domestic units is not as slick as some others, and to be honest this nearly put me off because I was wondering whether the after sales support would be difficult to get hold of. But having purchased less than a day ago I have already had two email questions answered comprehensively by return from Liebherr – which indicates they’re accessible, knowledgeable and that the people there care about their customers. It sounds simple, but we all know it’s not typical nowadays.

It seems I was unlucky in having two compressors from Bosch fail in relatively short succession, but having made a change I’m glad I went for a manufacturer that invests in quality and where the people seem to care.

[GL_NorthEast]

Re: Bosch fridge – 2nd compressor failure?

Thanks for that clarification.

Does anyone have thoughts on the other questions above – basically do you get better reliability and longer life if you pay more, or should I work on the basis that none can be relied on to last more than about four years nowadays so treat them as disposable and don’t pay too much?

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