Thanks again all. The front panel as per the link that [USER=”18369″]tubafan[/USER] posted is exactly right. It is an old model. Now I’m really confused. I’ve removed and replaced the element – checked for breaks etc and checked resistance again – 28.3 ohms. Seems fine. I then ran a cycle with the mains plugged into a basic energenie monitor. Using a no-contact voltage detector I confirmed that the element has power switched to it twice in the cycle – during the wash and again when rinsing…BUT I have to move the dial on manually, AND no power is drawn – machine only ever draws approx. 0.6 amps – no sign of the element drawing enough power to heat up! Any ideas folks?