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Ultimate Appliances – excellent service!!
Ultimate Appliances
Such A Really Awesome HelperIn the title above there is the name of the person who was the reason why I purchased from Ultimate Appliances. I knew the product that I wanted. Ultimate Appliances had an OK price plus, at the time, collection of old fridge freezer was included. The clincher was the immediate and helpful responses that I got when asking about delivery dates, times and whether or not I could help the driver bring the new large fridge freezer into our house. All the answers were positive so I placed the order. Communications were good and kept me informed of delivery day and, eventually, the expected delivery time slot. As promised, the driver called 45 minutes before he arrived and when he arrived the driver, Chris, could not have been more helpful. The nameless lady at AU and driver Chris both ensured that the order and delivery experience has been First Class. The Samsung is now switched on so I wait to see if the new machine will be as good as the service provided by Ultimate Appliances. Many thanks S & G of AU for super service.. so far 🙂
Re: Samsung Service Manuals
A final POSITIVE comment on this…………. I had really excellent help from ANDY of appliancediyrepairs.co.uk, they are Samsung parts sellers. Even though I was not buying from them Andy gave his time on three long emails discussing what the problem/s might be. A shining knight in white goods – thanks Andy! http://www.appliancediyrepairs.co.uk
Re: Samsung fridge/freezer service/repair manual SR-L627EV
A final POSITIVE comment on this…………. I had really excellent help from ANDY of appliancediyrepairs.co.uk, they are Samsung parts sellers. Even though I was not buying from them Andy gave his time on three long emails discussing what the problem/s might be. A shining knight in white goods – thanks Andy! http://www.appliancediyrepairs.co.uk
Re: Saumsung fridge freezer puzzle
A final POSITIVE comment on this…………. I had really excellent help from ANDY of appliancediyrepairs.co.uk, they are Samsung parts sellers. Even though I was not buying from them Andy gave his time on three long emails discussing what the problem/s might be. A shining knight in white goods – thanks Andy! http://www.appliancediyrepairs.co.uk
Re: Saumsung fridge freezer puzzle
Funeral next week – all invited.
After 1 visit by engineer A and 4 visits by engineer B (great Checkatrade reviews and I feel a good guy)plus a new compressor the final diagnosis was a moving blockage in coolant circuit. Fridge was OK but freezer just would not freeze after first attempt.
Cost of funeral £320, donations welcome.
Baptism – all invited: Being a sucker for punishment I’ve gone for another Samsung, delivery expected 29 November. Fizzy n nuts supplied.
As only Bryan bothered to offer any advice, for which I am grateful,I guess that the 80 others who checked this thread had about as much idea as me. Seems this site is full of voyeurs.
Over and out.
Re: Samsung fridge/freezer service/repair manual SR-L627EV
Further to Dave’s input above………
I have since been able to obtain the Samsung Service Manual that I needed.
Thousands of service manuals are available, each one for a cost of just USD8.95 (pay via PayPal for security).Excellent communication received from this website:
http://samsungservicemanual.com/
This offers service manuals for ALL Samsung products.. just quote model and serial numbers.
The manual will be sent to your email address within hours of you selecting, paying and then sending your details via email to address on website.
You do need to send confirmation of your payment as that initiates the pdf files being sent to you.
Re: Samsung fridge/freezer service/repair manual SR-L627EV
Thanks for that Dave. The SR-L627EV is a top fridge, bottom freezer model. All has been well for 10 years and the unit looks and performed like new until 2 days ago. We found salad frozen in the salad box of the fridge and ice cream softer than normal in the freezer section.
The temp display showed the usual +3 degs fridge but the freezer temp was rising from the usual -19 to -4.
I switched off for 2 hours than back on but nothing had changed.
I then saw a couple of YouTube vids so decided to take an initial looksee in the freezer section.
I removed and opened the hanging unit that holds the ice cube trays. This was full of ice so I defrosted and fully cleaned it. This unit holds a thermostat, all connections are OK.
I then removed the inside large back panel but no ice was formed there and the fan spun freely.
Reassembled and switched on but after 3 hours the freeezer unit is still +17 degs, fridge is the usual +3.
There appears to be good airflow into the fridge area but no discernable airflow into the freezer area but make that’s a suck-feed to the fridge area?
Lights in Fridge and freezer areas work OK.
