[jankeb]

UPDATE – just as I was about to contact AO quoting the Consumer Rights Act the fault corrected itself!
I now believe it happened because I had started to switch off the microwave at the mains between uses in an effort to save a bit of power – as encouraged by the government! Now that I have reverted to leaving it on all the time the display has gradually returned to how it should be.

I wonder how many more people will have similar problems if appliances are constantly being switched off and on again

[jankeb]

electrofix wrote:look into the consumer rights act

https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act-aKJYx8n5KiSl

an appliance of this type would be expected to last longer than 14 months and could be descibed as “not of merchantable quality or not fir for purpose”

your claim would be against the retailer where it was bought

Dave

Thanks – I hadn`t thought of that. It came from AO so I will look for contact details for them

[jankeb]

electrofix wrote:how old is it ?

Dave

18 months – came with a 12 month guarantee

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