[Jim_C]

Re: Another Samsung Cold Freezer Warm Fridge Problem

I’ve just joined, because I’m one of those that has the same Samsung problem. Firstly , I’d like to say thanks for the advice, although I cannot fix the problem here & now at least I know what is wrong and that removes some of the frustration 👿
Secondly , to those that think the engineers on here are talking garbage, I work for a large multinational in the Engineering department, one of our constant directives is cost cutting, we’re told to take out anything that isn’t necessary. So when a huge multinational deems that for health and safety concerns that this fuse is essential, you think you know better than the literally dozens of engineering minds that went into the development of this product? I think that sort of arrogance will get you or someone else killed!
Sorry to sound so harsh on a first post but I’ve seen first hand what the consequences of a ‘that’ll do the job’ attitude results in. Whether you believe that Samsung has taken the attitude ‘our product failed but at least nobody got hurt’ or ‘our product failed but at least we avoided a big fat lawsuit’ is irrelevant. The thermal fuse is there for one reason : no-one gets injured or killed. How sure can you be that substituting the fuse with a resetting trip is safe? Even the massive loss of property is a harsh lesson 😥
Thanks again for the info, one more thing though 😉 UK law makes provisions for ‘expected longevity’ of expensive items so don’t take those warranties as black & white. I’ve already fought and won with A***s over a Lexmark printer. Be prepared for a lot of stonewalling but the retailer has a lot more legal obligations to the consumer than they would care to admit 8)

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