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Re: Small chest freezer
Just for those still interested, today I have been offered the retail price, engineer call-out and £25 court fee if I drop the case. It seems that the retailer came to the sane conclusion that a court would agree that a 20 month life-span would not be judged acceptable.
Martin, a pretty good attempt at the filibustering, common sense won the day eh?
JulianRe: Small chest freezer
In short Martin, No. I’m not here to educate people regarding reasonable life expectancy – you can do your own research. But I’ll say one thing, 20 months isn’t near good enough.
Re: Small chest freezer
I’m not sure what you’re getting at here. You would have to have come over from the planet Zog to not realise that all of this stuff nowadays is cheaply made tat mainly from the far east.
However the adverts for these products don’t say ”Cheap Chinese, it won’t last a reasonable length of time” so I simply don’t accept whatever point it is that you’re trying to make. The internet is awash with data regarding what would be an acceptable life span for a chest freezer and this will form the basis of any argument.
But this really isn’t the point, my annoyance is with the poor and derisory offer I’ve been made and the disingenuous nature of the manufacturer’s report. I’m not sure if I will win the case or not, but I’m going to make sure that they will have to expend time and effort to defend themselves if they choose to do so.
Julian
Re: Small chest freezer
Thanks for the replies. It’s pretty much as I expected regarding the ”evaporator leak.”
I’d rather not say too much on a public forum as I’m working towards a Small Claims case with the (large) supplier and wouldn’t want to compromise my position. But basically my claim is based on the fact that the freezer failed after 20 months and should reasonably be expected to last about10 years and the cost of the home appliance engineer call-out who has basically produced a nonsense report which I have obtained from them. (with difficulty I might add)
I shall probably be looking for the services of a expert to produce written evidence at some stage (volunteers?) and will look to recover this cost too from the supplier.
Julian.
