kevinj

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  • in reply to: Bosch Classixx SGS53C12UK/01 – Possible heater problem #267470
    kevinj
    Participant

    Thanks everybody. The dishwasher has now been repaired, for free, under warranty. It was indeed a broken heater element.

    in reply to: Bosch Classixx SGS53C12UK/01 – Possible heater problem #267469
    kevinj
    Participant

    nomadPaul wrote:The new Bosch call booking number is 08448928979…and don’t worry about not registering it. You’ve still got a 2 yr warranty regardless

    Thanks. So far so good. The lady on the end of that number was very understanding, mighty impressed that I knew the dishwasher had been manufactured in March 2007 🙂 and we have a visit booked to have it repaired under warranty next Friday afternoon.

    Thanks again all…your advice has (hopefully) saved me a lot of money.

    in reply to: Bosch Classixx SGS53C12UK/01 – Possible heater problem #267467
    kevinj
    Participant

    nomadPaul wrote:Remember these have a 2 yr warranty so if you’ve got the reciept , its still under warranty with an FD of 8703 which means it was made in March 2007

    Yes we have the receipt. We purchased the dishwasher in April 2007 so we’re still within a two year period. I’ve also found the warranty registration card…which we didn’t return 🙁 I’ll ring the number on the that card for After Sales Service and see if they can help. The number is 08705 678910 unless you can suggest an alternative?

    Thanks so much fr this piece of advice…I hope it comes to something good.

    in reply to: Bosch Classixx SGS53C12UK/01 – Possible heater problem #267464
    kevinj
    Participant

    Re: Bosch Classixx SGS53C12UK/01 – Possible heater problem

    Thanks. It looks like I’m onto a good start here. Can I check a couple of things with you before I grab a screwdriver please:

    Penguin45 wrote:Resistance check required.

    OK. I have a multimeter. I take it that a faulty element would read open-circuit but that a working element would have a (low) resistance? What kind of value can I expect to see in a working heater element?

    Penguin45 wrote:You can access the heater terminals by removing the r/h side panel, physically changing it involves removing the entire stainless cavity.

    Can you describe the procedure for testing the heater element please? Once I unplug the dishwasher and remove the r/h side panel will it be obvious which terminals are those of the heater element?

    Thanks for the advice so far…I’ll send an email to get a quote for the part.

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