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Re: samsung rs21dcns ..WHO ELSE HAS HAD PROBLEMS
i have taken it up with currys,as this is where i purchased it from,as i have looked around i have seen the many posts about the rubbish service of samsung offer.its not right that samsung know there is a design fault with this fridge and are not prepared to do anything about it.there is actualy case law about such things…just because the 2 year warranty has ended does not mean the item can just break down…sorry to ramble on but i know what am trying to say but getting it wrote down is not as easy as i thought.
how many of the fridge engineers on this forum have been to peoples houses and fixed the said item.the way it gets talked about there must be some.right
best thing i can do is prove the fault to currys,and have them pay for it.
is there any engineer local to halifax west yorkshire,who is willing to come and have a look and fill out a report…thanks again..Re: samsung rs21dcns ..WHO ELSE HAS HAD PROBLEMS
Penguin45 wrote:Of course, you could get an engineer to fit the updated cover panel for you and that would be an end of it.
Or do it yourself – this is what you want:
http://www.ukwhitegoods.co.uk/modules.p … cts_id=638Regards,
Penguin45.
that means i have to pay for a manufacuring fault..i see now why this site was satrted.
as the only help offered is to buy the part myself or have an engineer fit it.now dont get me wrong thanks for the advice.but i should not have to pay for it.Re: samsung rs21dcns ..WHO ELSE HAS HAD PROBLEMS
Martin wrote:Contacting Watchdog simply because the fan is noisy is hardly going to get them leaping from their desks and on your case now is it?
its not just the fan.and it only does it because the drain hole is too small.so is this not a manufacturing fault.
Re: Samsung RS21DCNS (Yes you have guessed it: Freezer fine
i think you should do what i have done.contact watchdog..even though the item has passed its 2 year warranty does not mean that its fine for it to break down,when the item cost so much in the first place..i bought mine from currys,,,who deny any knowledge of the problems of this fridge.even though if you do a google ,everyone seems to be having this (noisey fan and iceing up)problem,so it can only get worse.there should have been some kind of explanation from samsung.currys have told me i have to get an engineer to come and look at it,so he can agree with what i said,then they may agree to pay for the engineer and the parts required…do as i have done ..contact where you bought it,then contact watchdog if no joy..thanks and goodluck,
link for watchdog……http://www.bbc.co.uk/consumer/tv_and_ra … ndex.shtml
