[Mike Martin]

Sat 01Jul23 – Follow up on fault-finding suggestions made by andyjawa & electrofix,
As suggested, I removed the top panel of the machine and located the dryer heating element housing (aluminium enclosure) I removed the top of the housing and labelled each of the 4 poles (1-4). I then disconnected the wires in turn from the terminals of each of the element poles and labelled each wire corresponding to the number on the pole ( for ease of re-connect ) when necessary. Each disconnected wire has a terminal housed in a plastic shroud but I covered each terminal with insulating tape and labelled appropriately to remove the risk of a live terminal shorting against an adjacent metal object.
I put the heating element top cover back in place and secured with screws.

I turned the machine on and selected a wash program……… Success !! no beeps and no E 14 code. The wash programme started.

Faulty heating element identified. spares replacement part code: 806890802

Thanks to andyjawa & electrofix for your assistance.

I hope this thread helps someone else with a whirlpool or smeg washer dryer displaying error code E 14.

[Mike Martin]

Also, I put the fault into chatGPT and the response mentioned the heating element…. !

[Mike Martin]

hi andyjawa & electrofix,
Thank you so much for your prompt response to my query. I had the top cover off of the heating element just to have a look to see if I could spot any corrosion. I didn’t bother to buzz the terminals to check for a short or high resistance… stupid of me.. There is a thermostat attached to the side of the housing. I will get the machine out and check some time over the next few days. Trouble is… Its a fairly old machine now & i’m not sure if its worth spending more money on it… Still; I would like to identify the fault before making a decision.

Also, I’ve read a couple of posts on here talking about the poor quality of new machines which I suppose is no different to trends in other manufactured goods. Are there any reasonably priced brands/models of washer-dryers you think are worth considering. I fully understand that you will not make recommendations – just looking for your experience with the relative quality of brands/models of washer-dryers.

Thank you,
Mike

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