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Mikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
New machine dries washing perfect!!!! Was worth pushing supplier. End of story. 😀
Mikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
A result at last.
Supplier has agreed to REPLACE machine FOC.
Delivery of later model as original obsolete.
Quoted sale of goods act and consumer protection act in formal letters to the supplier & credit card co.
Original problem still a mystery.
Thanks for your help & suggestions 😀 😀 😀Mikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
Update after visit from Zanussi engineer.He didn’t have any more than basic test meter & megger insulation tester,same result as previous eng.Said pcb faulty.
Another symptom!drier comes on during wash cycle at 18mins from end then stops after 1min.Wash cycle completes normally.Mikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
Hi Captain,
E41Mikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
Hi Martin have edited last post
Mikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
Hi Martin,
But the heater is on at 15mins programmed!
Dryer functions as a dryer for 5min.
If I set any time between 20min & 4hrs the pump & condenser water valve don’t power up until it is 15mins from the end,
then at 10mins the heaters power off!
The instruction manual says I can set 10 minute drying cycle!
can’t dry without heat
also I have found that the pump & water valve are powered during the first two mins that the program adds,most strange!
I think the EWM 2100 computer board EEPROM has been configured for a different machine by mistake as it used in lots of different machine models.
I have found the self diagnostics & all pass ok!
MikeMikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
Hi Martin,
Can you say why the drain pump & condenser water valve are not powered when electronic timer set for 20min,but are powered when
set for 15mins.the only change in the programme is the time!
MikeMikek100
ParticipantRe: Zanussi Washer Dryer ZWD16270W1 17 months old
Hi Washman,
Same thing, dryer runs fine if set for 15mins
Starts cycle,
timer increases 3min drum rotates back & forth drain pump runs 40secs.
End of 3mins Pump on, heater on,condenser water on,fan on, finishes cycle ok.
If 20mins or more programmed on timer,
first 3min ok,then fan,heater,drum as normal but no pump or water.Completes cycle hot wet washing end result
Good news, vendor paying for Zanussi engineer with computer to diagnose fault next Wed.Hopefully he will reload software! -
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