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mikem69
ParticipantRe: KENWOOD KDW12SS Dishwasher
Sorry to hear you are getting nowhere. I don’t know how far out of warranty your machine is but I would have thought they should do something about it. Have you tried writing to Currys Head Office – they are part of Dixons Group plc and put your case further up the ladder and write to the directors. Sorry! You may have done this already but, if not, it is worth a go. We are probably lucky that our local branch has been very good.
Mike
mikem69
ParticipantRe: KENWOOD KDW12SS Dishwasher
Since I last contacted the site we have had our machine exchanged by Currys. I have got to say they were excellent but it was just within the warranty period. I took the information from this site together with the dates on which the engineer was called and within 24 hours received a call from Currys to say that it would be exchanged. We wrote to Kenwood but they referred us back to Currys.
I suggest you keep at them as they are aware of the problems with this model and you must be able to prove that you have had ongoing problems with it since you got it.
Mike
mikem69
ParticipantRe: KENWOOD KDW12SS Dishwasher
Thanks Kevin – appreciate your taking the time to answer me. It is working again.
Mike
mikem69
ParticipantRe: KENWOOD KDW12SS Dishwasher
Hi, I have just joined after finding the site. I have one of these ‘super’ dishwashers. Engineer has been out fairly regularly to replace the top trays and adjust the door. The latest trick is to spew water out the bottom of the door. It did this once before and I got to work again but this time cannot get rid of the four flashing red lights and regular beeping. I have had it on both sides and got more water out of it but no luck. Any other suggestions?
Thanks ❓
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