[neilinmk]

i thought exactly the same thing. do i need to fully remove the element to take out the thermistor or should it pull out with the element still in place? my only other thought was the shrinking problem seems especially bad on one particular programme which suggests its NOT overheating on some programmes. would that suggest PCB is the likely problem?

[neilinmk]

thank you Dave, really appreciate it. so if I buy that replacement element does it comes with a new thermistor fitted? BEKO reckon that it might not be the thermister, they say it could be a faulty PCB causing the water to overheat. does that sound feasible to you? I am certainly up to replacing the element myself but if it could be several things causing it, maybe best to call an engineer in.

[neilinmk]

Hi model number is WR862441W product code is 7165041200 serial no is 19-600685-04 Beko are quoting £136 to inspect and fix, which seems a lot if it is a £15 part. i wonder if it could be something else like a PCB?

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