[neilroberts315]

Re: Hotpoint FFA97 fridge compartment not chilling

😥 Had same machine for almost a year now. Got exactly the same problem. Engineers been out three times. Cured the problem by removing a bulkhead behind the freezer drawers. Impossible to do this yourself as you need a special bit to remove screws.

Having removed bulkhead engineer demands a hairdryer to loosen ice. Remove a bowl ful of ice from duct to fridge.

Tried defrosting but that doesn’t seem to work. Probably because fridge needs to be off for 24 hours or more top remove all of ice that has built up.

Hotpoint don’t seem to accept this is a design fault and supplier (Next Electric) not keen on finding a solution.

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