[nightofjoy]

electrofix wrote:well i dont like what i am hearing

if it was me i would have charged the call out only and have to put the motor down to experiance

was the motor faulty at all?
what was the original fault ?

why are you spending so much on a machine ?

what make was it ?

lots of questions here

Dave

Hi Dave. Thanks for the reply.

We spent the money because we didn’t know any better. We’re also trying to get AO to help cover some of the costs, as the machine is only 1 month out of warranty and the engineer marked in his report that the faults were inherent.

So the original fault apparently is something on the circuit board that controls how fast the machine spins, and it’s just sending the drum into a million rpm super spin that blows the motor.

But the engineer didn’t pick up on that. He found the busted motor, but not the cause of it. So when he said we’d need a new motor, we trusted him. I mean, he wasn’t lying, the motor was damaged, but he didn’t detect what caused it.

He also has a ‘NO FIX, NO FEE’ disclaimer on his website.

[Author]

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