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Re: Samsung RSG5UCRS freezer not cooling properly
Rob
Since I last posted I have been pursuing a claim under the Sale of Gods Act with the retailer and the credit card company. Consequently, I have had two engineers visit. The first said it was beyond economic repair (but didn’t really know what the fault is) but the second, who is the official Samsung repair agent for this area, said it is almost certainly a failure of the diverter valve which directs coolant to either the fridge side or the freezer side. He said they have had to repair a number of these in the past. Cost for repair would be about £200, but they can’t get the spare part – and they are the Samsung people!! Incidentally, the engineer confirmed that the perculiar behaviour of the temperature display is a “feature”.
Also, this doesn’t explain the power tripping off which might be an entirely separate fault with the defrost heater. This problem has gone away for now, but the defrost heater won’t be activating since the freezer is too warm for any significant ice build up. So the fault might still be there in the background.
And so it goes on.Nick
Re: Samsung RSG5UCRS freezer not cooling properly
Hi
Some further info on this Samsung RSG5UCRS problem.
When the power is switched off and on again, the display immediately reads the actual temperature in the freezer. Over 10 to 20 minutes the displayed temperature for the freezer then ramps slowly down to the demanded temp of -20 deg. But the actual temperature is still wrong and fluctuates anywhere between -2 and -16 deg.
There doesn’t seem to be any correlation between the displayed temperature and the demanded temperature when it is ramping down, except for immediately after the power has been switched back on.
I have replaced what I presume is the temperature sensor at the top of the freezer, but no change.
Could it be a PCB fault?
Thanks in advance.
Nick
