[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

Thanks for your lengthy reply, K! 🙂

Re: Borax, it’s actually a “Borax Substitute” (Sodium Sesquicarbonate) because it’s not very easy to buy Borax itself (something to do with non-food grade Borax being used in Chinese cooking, iirc).

So I realise you might have doubts about how effective my washing solution is, but my son seemed to have a particular sensitivity to detergents and got patches of red/itchy skin where the edges of clothes made contact and rubbed. And once we went to soap, he was OK and in general, his skin improved.

*However*, all that aside, can you please give me a simple Yes or No answer regarding the 10 year guarantee with the ISE machine. I want to be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure that using a non-detergent mix like the soap flakes etc will have *any* effect on the validity of the guarantee. 🙂 I’m very much inclined to buy one, but it would be a disaster to pay this much for the machine, and then have yourselves tell me that the guarantee didn’t cover it if using other than detergent, iyswim! 😀

Thanks!

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

I love everything about the ISE one sold on this page (http://shop.ukwhitegoods.co.uk/New+Appl … chine.html) and the fact that it’s now 8kg capacity will be fab for my family of 6! BUT I have to admit feeling a bit EKKK at the idea of £899 on a washing machine! anyone here used one?

also, I use soap flakes (along with bicarb of soda, soda crystals, and borax) to wash clothes in, due to my son’s super sensitive skin (he doesn’t tolerate detgergent and had severe eczema before) – so I’d need to make sure that using something other than detergent wouldn’t void the 10 year guarantee. AND before anyone thinks it’s the soap flakes that caused the problem 😉 I used them without any issues in my previous Hot Point machine (which we bought new) and the Bosch was stinking when we first got it.

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

Turbo wrote:The waste pipe could be blocked though!

Graham

is this the same thing as what is visible when you open the trap door at the front?

annoyingly, the washing machine is back to smelling horrible! 👿 It always seems *almost* ok for a few days, and then I think when the scent of the detergent wears off (as I use unscented on a regular basis) the smells come back – or are more apparent.

I guess it’s just new washing machine time…

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

It’s still not too bad just now, so I think the extra water by filling up for rinse first helped quite a lot! 🙂 I wouldn’t say it’s perfect, but perhaps another of the same would do the trick. In any case, I think it was smelling pretty bad a lot quicker before, so I can only think the extra water cleaned a bit higher up. So very pleased with the helpful advice received here! Thanks! 😀

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

Following your advice, Graham, with filling up for rinse and then switching to 90 degrees, *seems* to have further reduced the odor. 🙂 But it still smells very much of Ariel right now :-/ so going to wait a few days and see if the smell returns when the purfume wears off, as I can’t tell if it’s still masked a bit! lol If it returns again soon, then I think we’ll be shopping for a new washing machine. Just have to think of one that will be hard wearing and long lasting for a family of 6! 🙂

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

odom wrote:Also does the machine drain quickly? If it takes more than 30 seconds to drain make sure you have cleared out the filter and (with the machine unplugged) feel the sump hose and make sure it’s not full of debris. If the filter or sump hose is full of sludge no amount of hot washes will get rid of it, the only way is to strip it down and clean it out.

We’ve opened the trap door at the bottom and checked both filter and hose, but nothing in there at all!

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

Turbo wrote:When using Affresh or biological powder to clean your machine I would recommend filling the machine up on the rinse cycle first as the water level is a lot higher. Once it stops filling turn timer dial to stop position for a few seconds then set to 90 degrees and push start button. This will ensure water splashes up to the top of the drum. This method is not possible on some bosch models I have found.
As others have pointed out though it does look like a new machine 🙁

Graham

Thanks, Graham! 🙂 That is helpful! I’ve just done what you said – put machine on rinse (which added a lot of water) and then switched it to 90 degrees. So it’s washing away as we speak. Will report back my results.

[rachelinscotland]

Re: Bosch Exxcel smells awful, despite using Affresh, boil w

When I shine a torch into the back drum of the washing machine, I can see through the small holes that most of the background behind it looks clean. But the two top upper corners, there is black almost hairy looking stuff. We saw even more of this before using the Affresh – the lower half had dirty looking build-up there as well (though not near as much as these upper ledges). So would these upper areas be where you’re talking about? I’m guessing water doesn’t really get up top there to wash it away. But then it makes me wonder how it got there in the first place! 😆

Also, I’m guessing I have no idea what is behind the center areas where there aren’t holes to see.

[Author]

Posts