[Remedio]

Re: Neff T4742 Induction Hob

Thanks , Greg.

I’ll check your list of engineers. But if I can’t find one in my area
I guess I’ll just need to bite the bullet and get Neff out to look at it.
£65 callout charge .. that’s just for starters!

[Remedio]

Re: Neff T4742 Induction Hob

Yes , when we got the hob we went through the pain of having to buy a whole new set of pots and pans that were induction compatible. They’ve been working great up until last weekend.

In fact , i had just put on a pot of water and was sitting in the kitchen reading a paper. I could hear the pot starting to heat up. Then all of a sudden the ‘heating noise’ stopped.

I looked up and saw the LED display flashing.
It had been set to 9 (maximum). I did not have the PowerBoost on.
I went over to the hob , thinking that some water had got on the touch sensitive buttons.
The hob was dry.
The LED was flashing beteen 9 and h.
The fans were running .. not surprising , the plate had been on for several minutes.
I switched the power off from the front panel. Switched it on again. The LED for that plate flashed 0 and h. I tried to increase the power for the plate but every digit that came up was flashing with h.

Basically that was it !

Since then, of course , the h has disappeared because the thing is stone cold. And the fans are no longer running.
So when I turn it on now I just get the power indication flashing.

I don’t really think it’s a connection fault .. connection faults normally showup as intermittent faults that clear with a good thump.

This is like silicon failure.

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