[RobertF]

bad design or planned obsolescence?

[RobertF]

…by design…. according to the engineer they put better wiring looms in the high end machines.

[RobertF]

Booked an official engineer. Fixed in 20 minutes. He started by changing the door switch but it wasn’t that. He changed the wiring loom that connects the door switch to the circuit board… all fixed!

It appears the opening and closing of the door resulted in a break in a wire stopping the door switch from telling the circuit board that the door was closed and therefore starting the cycle.

[RobertF]

I’ve opened the top panel and removed and tested the door switch and the mechanism works fine and a continuity test with a multimeter shows that the 2 contacts connect when the mechanism is in the shut position. So that rules out the door switch being the problem.

I am now considering how to proceed. Is there a further simple test that is worth trying to reach a diagnosis?

If not I am considering calling in an engineer, Is it better to arrange via hotpoint helpline or is it better to call an independent engineer?

If anyone knows a good dishwasher engineer in the North London area please recommend.

Thanks

Robert

[RobertF]

Yes I wish it was still under warranty.

I’ve checked the instruction manual and I don’t see a child lock feature or anything on the control panel indicating that one is active.

There isn’t much documentation with this model, I can’t seem to find any sort of service manual online ?

[RobertF]

It is making a satisfactory click when the door closes. Although the mechanism is working, I’m wondering if the switch might still be faulty?

[RobertF]

I’m not sure, how would I best verify this? Are these switches easily accessible? Would a valid way forward be to hard wire the switch to see if the cycle starts? Or is there any easier way to test?

[Author]

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