Forum Replies Created
-
Posts
-
Re: MFI fridge freezer problem help
Dales-Electronic wrote:Go topic ‘fixing of integral fridge freezer’ I have explained in alittle more detail about the overal problem.
Have reviewed this post and there doesn’t seem to be any more detail here. Is there no alternative to calling out an MFI engineer at their extortionate rates? ( to which MFI take a nice cut no doubt!)
Re: Diplomat ADP8332 – F4 Fault
ron1050 wrote:Well I got a local engineer to have a look at the machine and his analysis proved quite interesting!
Within a few minutes of me describing the symptoms and he observing them he diagnosed a split hose on the main wash pump. He knew this without even inspecting the machine because every single person that had this machine had experienced the same problem!. Sure enough when he got the pump out there was a split about 2 ” long around the rubber hose (explains why water was going where it shouldn’t!).
Furthermore, he claims it’s a “known” design fault as the hose is not manufactured to a high enough spec and can’t handle the load put on it. He claimed that Whirlpool are fully aware of this problem but are chossing not to do anything about their manufacturing process!
He reckoned the part would be around £150 ( the hose cannot just be detached and replaced because it is an integral part of the pump) but recommended I complain direct to Whirlpool on the grounds of “not fit for purpose”.
I will let you know how I get on.
I contacting the Customer Service Dept at MFI and they wanted to send an engineer round at a cost of £90. If the engineer agreed it was a “manufacturing” fault my £90 would be re-imbursed and the machine repaired free of charge. I told them to send the engineer round but not expect payment, they refused to help any further and said there’s nothing else they can do and told me to take whatever further action I wanted! – Looks like Trading Standards then
There must be a way of protecting people against this sort of thing or at least warning them. If nobody ever buys one of these things ever again then Whirlpool might take some notice.
Re: MFI fridge freezer problem help
Hi
I too have the same problem with the APM 6855, fridge is warm but freezer OK. First happened after 18 months round about Xmas 06, turning off appliance for 48 hours did the job but it seems to be a recurring problem – it happened again 3 months later, the 2 months later and then again – if I carry on at this rate will be de-frosting it every month! – Also the freezer dept gets really iced up badly.
Must be something wrong?
Re: Diplomat ADP8332 – F4 Fault
Very interesting – is the pump easy to replace or is it an engineer job?
Re: Diplomat ADP8332 – F4 Fault
Well I got a local engineer to have a look at the machine and his analysis proved quite interesting!
Within a few minutes of me describing the symptoms and he observing them he diagnosed a split hose on the main wash pump. He knew this without even inspecting the machine because every single person that had this machine had experienced the same problem!. Sure enough when he got the pump out there was a split about 2 ” long around the rubber hose (explains why water was going where it shouldn’t!).
Furthermore, he claims it’s a “known” design fault as the hose is not manufactured to a high enough spec and can’t handle the load put on it. He claimed that Whirlpool are fully aware of this problem but are chossing not to do anything about their manufacturing process!
He reckoned the part would be around £150 ( the hose cannot just be detached and replaced because it is an integral part of the pump) but recommended I complain direct to Whirlpool on the grounds of “not fit for purpose”.
I will let you know how I get on.
Re: Diplomat ADP8332 – F4 Fault
ron1050 wrote:The machine appears to drain OK. I had left the machine for a couple of days and some water had accumulated in the bottom by the filter. When I pressed and held the restart button I could hear the water draining away and upon inspection the level had dropped to that described above i.e. just a little bit at the bottom of the filter – so it appears to drain OK. What next?
Anybody got any more suggestions?
Thanks
RonRe: Diplomat ADP8332 – F4 Fault
The machine appears to drain OK. I had left the machine for a couple of days and some water had accumulated in the bottom by the filter. When I pressed and held the restart button I could hear the water draining away and upon inspection the level had dropped to that described above i.e. just a little bit at the bottom of the filter – so it appears to drain OK. What next?
Re: Diplomat ADP8332 – F4 Fault
Can I ask what do you mean by emptying? – how can I tell if it has water to drain in the first place?
thanx
