s500

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  • in reply to: Any feedback on ISE10 models yet? #230837
    s500
    Participant

    Re: Any feedback on ISE10 models yet?

    I am beginning to wish I’d never spoken to the Beckenham people. Today my shiny new Miele Prestige Plus was delivered, installed and within a few minutes a puff of smoke came out of the drum, uninstalled, put back in van, I have to wait til next Tuesday for a replacement, I am not a happy bunny 🙁

    in reply to: Any feedback on ISE10 models yet? #230832
    s500
    Participant

    Re: Any feedback on ISE10 models yet?

    kwatt wrote:Thanks, I’ll try to track it down.

    If it was about an ISE10 it’d be hard for any to comment in London as none of the dealers there have had one delivered yet, pretty hard to comment on something you haven’t seen.

    K.

    In fairness the discussion was about an ISE5

    in reply to: Any feedback on ISE10 models yet? #230830
    s500
    Participant

    kwatt wrote:Can you tell me who the dealers were, even by PM or email please as that is entirely incorrect.

    There are more than a few machines in London and I can assure you that no dealer has had every one faulty, that is just a lie, plain and simple.

    Sounds more like they sold you what they wanted to sell you, sadly some retailers are like that and if they behave in that manner we’ll remove them.

    K.

    Hi K
    After I decided on a Miele I decided to use a retailer much closer too me, I didnt keep the details of the Beckenham people, might have been Star something? anyway I was given their number from The Ise office in Scotland, I do however remember the guy I spoke with at the Beckenham place was Lewis

    in reply to: Any feedback on ISE10 models yet? #230828
    s500
    Participant

    Re: Any feedback on ISE10 models yet?

    I was going to buy an Ise machine, I live in London and the only London agent listed on the ISE website is in Chiswick London W4, I rang him and he told me he no longer deals with ISE but would not give a reason why. The two next nearest agents were both outside London, one in Watford and one in Beckenham, Kent, I rang the Beckenham branch and spoke with a very helpful and seemingly knowledgeable guy, he was happy to sell me the ISE but then to my surprise reccomended I opt for a Siemens or a Miele as he doesn’t rate the Ise machines stating nearly all that they have installed to date have had faults requiring a call out, bewidered and confused I have opted for the hopefully safer route of a Meile Prestige Plus which arrives tomorrow.

    in reply to: Ise programmes #231082
    s500
    Participant

    Re: Ise programmes

    Thanks for your prompt replies Greg

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