[Samwel]

Thanks Dave,

Yes I know the risk but it took them weeks to come out the first time, then another few weeks to send out a technician and given that he had it working I was hoping it might be something simple that I was missing, ahh well

[Samwel]

Thanks very much for your reply, he did test it somehow as I heard it spinning, he said that it was all fixed but then it didn’t work when I reattached the water. A previous person checked the lock and said it wasn’t the issue but that was my first thought too. The door won’t open now since he’s been, unless I force it to by using the tag. I’ve also drained out the filter. Going a bit mad here, I’m happy to get my hands dirty but don’t know where to start.

[Author]

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