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Well whether it is lying or ignorance, they are not doing their job, which is to provide accurate information to customers. Lucky I noticed before purchasing.
Anyway, I’ve ordered the Miele WWD 120 WCS, which is their cheapest stainless steel one.
And I have just looked at the Miele website again and realised they lied to me when I emailed to ask which of their models had stainless steel tubs – they told me all of them were, but the 7kg models say the suds container is GlaronK.
Well our current machine is only 6kg, and I have been overloading it for years, so we really could do with a bigger one. It’s not feasible for us to do more loads, or go to a laundrette for the larger items, for various reasons. So I think 7kg might be too small, despite the points made in the article linked to, as less well washed items are still preferable to unwashed items. But I’ll consider it.
I’ll contact my repair person and see whether she can deal with a Miele or not.
But regardless of which machine I get, if I take care of the spider, as long as that and the bearings don’t go, the parts within the tub are less likely to need replacing than other parts that are accessible, aren’t they? Which could tip the balance to getting a low-end machine – I mean I know people say Miele are reliable, but even if it’s only one part in 10 years, it could still potentially cost more to replace than e.g. 3 parts in the same time on a cheaper machine.
I wish someone would restart ISE or a similar company!
