[seahorse22]

Re: Lamona

All I can go by is my own experience, and my experience is that I would NEVER purchase this brand again.
My ceramic hob is only a few months old, but the rings cut off when they reach a certain temperature – normally i’d think ‘well, that’s good, isn’t it?’ Not if you’re trying to boil pasta or make jam, it isn’t! It is incapable of reaching and maintaining a rolling boil.
So I called the engineers as it was still under guarantee.

When I booked the call out I was asked if there were any parking restrictions where I live. I told them the wardens were everywhere and the engineer would have to find a metered space. He was due here today and arrived in the area, but rang me to say he couldn’t find a meter close enough so he’d have to cancel his visit.

Apparently ‘health and safety’ prevented him from carrying his equipment from a parking space to my flat! God forbid they should ever use a little trolley or something like that – because that would be far too logical. (Makes me wonder how I,as an elderly lady, manage to get my shopping from the bus stop to my house!).

When I rang the repair centre (I knew it was a bad idea. . .) the telephonist said ‘oh yes, they have to be able to park right outside. They can’t leave their van and bring everything to each job’. Was I hearing this right?? ‘But you know from my address I live in central London, and I told you he’d have to park a few street away.’ I got the usual sorry for any inconvenience, when shall we rebook etc, etc. If they think I’m taking another day off work, they’re wrong. It’d be cheaper to buy a new hob.
‘
And what’s more I sucessfully made the raspberry jam at my sisters house last weekend, on a ceramic hob made by Zanussi, which incidently, cost less than HALF THE PRICE of this awful lamona hob – and has far more features!

My advice is DON’T BUY LAMONA PRODUCTS or you’ll find you become a moaner 🙁

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