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Re: warranty on new ebay appliances
you’re abolutely right. well explained.
What it comes down to is – If you can get a real bargain from ebay then it’s worth a go, but you need to weigh up the saving against the reassurance you get with a warranty. (I noramlly have pretty rotten luck with appliances, so prefer to buy new when possible, unless it’s a ridiculous bargain!)
It’s worth asking a few questions and seeing if the seller is an approved retailer. Some are, but all too often it’s members of the public who assume any invoice they sign will do (not worth the paper it’s written on.) Definitely avoid sellers who don’t have a receipt. You’d think the risk would be reflected in the final auction price, but all to often the price gets inflated because people continue bidding thinking the item has a warranty. Hopefully the word will eventually get around about needing an approved retailer receipt and the final bidding prices will come down – offsetting the financial risk if the item stops working.
Re: warranty on new ebay appliances
decided to ask neff and this is what they came back with
A guarantee must be validated by a receipt from a bona fide Neff retailer and is valid for 12 months from date of purchase. If an appliance is registered within 30 days of the date of the original receipt it can be extended to 24 months from date of purchase. Anything bought from EBay is effectively second hand and would not be eligible for guarantee unless the seller had registered it with our insurers. They would then need to write to our insurers to transfer the warranty to the new owner.
So, if I understand them correctly, what they are saying is that unless there is a receipt from a recognised Neff retailer, they won’t honour any warranty. I don’t think there are many bona fide Neff retailers on ebay. Anyone ever bought an appliance from a non bona fide Neff retailer and had the need to use the warranty? Seeing as how many there are listed on ebay (many claiming to be new and with warranty, though probably not a valid receipt) it may be something potential buyers should be aware of. Any opinions?
Re: siemens ovens opinions
so it’s really a matter of styling and looks? I have noticed that siemens is a bit pricier and is less commonly available. Is there an issue with repairs and parts? It’s just that we do have a siemens dishwasher and quite like the matching oven, now we are after one. Just wondering if we should pay a bit extra or stick with the more popular neff.
Also, are single ovens more reiable and generally better than double? We were thinking originally of a double, but having seen how much more popular single ovens are, may go for one instead and get the matching combi/micro.
