[sherylk212]

The carbon motor brushes were replaced about 5 weeks ago, so dont think that is the problem. These were done by an engineer not me so they should have been fitted correctly. I’ve also tried the machine on a j wash and k wash and the drum does rotate on these and on the a wash which is a pre-wash, so its working on some programmes and not others!

[sherylk212]

Hi used machine on m (wool wash) and the drum rotated roughly twice then stopped then repeated this action. Went from m cycle to n cycle in less than 5 minutes which I dont think is right. On N wash, the drum didnt rotate properly, it seemed as though it was trying to but only did maybe half a turn. The whole wash cycle did this till it went onto rinse so washing not done properly. Help?

[sherylk212]

Will use it this morning and see whether it is rotating or not and get back to you, thanks

[sherylk212]

Number on front of machine is WJS -1397W. hopefully this is the right model number
cheers

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