shoesandsocks

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  • in reply to: ISE AW23 – how to get cold wash, and spare manual #385349
    shoesandsocks
    Participant

    Re: ISE AW23 – how to get cold wash, and spare manual

    Thanks for taking the time to reply again.

    Dreft now acquired and will be put through its paces with sample (sacrificial) jumpers. If you don’t hear from me again, assume it’s good news 😉

    Have also downloaded the manual, many thanks for arranging that too.

    in reply to: ISE AW23 VERY noisy #384606
    shoesandsocks
    Participant

    Re: ISE AW23 VERY noisy

    As someone else trying out an AW23 over a cheapie £100-odd Beko I fully appreciate your dilemma.

    Wonder if it’s not the bearings, though. Ours was very loud and knocking when spinning: it turned out the bolts on the bits of concrete which stabilise the whole thing (just to use all the technical terminology – it’s on the tip of my tongue but can’t quite get there) were loose and gradually loosening more.
    However, on ours it manifested much sooner, i.e. well within warranty.

    The other problem we had is that our installation team were grossly negligent: ISE insist on installation by them (and seems like a sensible idea), but it was a good job we knew how to install a machine as ours was left badly unlevel and with leaking hose. This was reported to ISE at the time and they were extremely good in their response. I got the impression they were as shocked as we were.
    Is your machine level? Sorry if I’m teaching grandmother to suck eggs 😉

    in reply to: ISE AW23 – how to get cold wash, and spare manual #385347
    shoesandsocks
    Participant

    Re: ISE AW23 – how to get cold wash, and spare manual

    Thank you for the reply: I will look into that.

    The link about the felting and shrinkage doesn’t really explain why it’s the detergent which is at fault, though. Most people I know don’t buy a separate woollens detergent, and it’s a long time since I’ve seen Dreft in a shop/supermarket.

    I’m happy to give it a try – a little worried, has to be said: which jumpers am I willing to potentially sacrifice if you’re just one of those people who is unwilling to admit it’s ever ever the machine at fault…just operator error 😉

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