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  • in reply to: Noisy spin cycle – Zanussi ZWF16581W #381824
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    Re: Noisy spin cycle – Zanussi ZWF16581W

    Thanks for that. Local market are not helpful – it;s not listed so we cannot help. Thus I would rather order the parts from there and know that i have the right ones…

    in reply to: Noisy spin cycle – Zanussi ZWF16581W #381822
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    Re: Noisy spin cycle – Zanussi ZWF16581W

    Ok, after further research I’m wondering if the bearings have gone or are on their way out. Spinning the drum by hand when empty (reaching inside and turning), it sounds rough and almost feels as if it’s on a slightly bumpy surface, if that makes sense. And if it the consensus is bearings, what part do I need?

    The Zanussi website lists (when selecting bearings and inputting my product code)
    – a washing machine ball bearing at £13
    – a washing machine front drum bearing at £23
    – assembly, bearing spider, bush at £64
    – bolt, bearing spider at £7

    I will pay a local repair man to do this but as this is a UK machine and we’re in Australia, he cannot find the part numbers as the model was not sold here…

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    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Thanks. Just got home (!) and had another look. The water level at the back of the unit seems fine – nice and low. However, in the unit where the condenser is located, there is a water in there. Not much but enough that it seems to be building up around the condenser (289556) and then leaking, in very small amounts, through to the front of the unit.

    I appreciate after 9 years the seals on the condenser and front flap (289566) could be old (and they are dark brown and discolored from their usual light brown, in places, but is it feasible the condenser could be worn and old? If I look through the zig zag elements down through, some areas I can see right through and other parts I cannot see any daylight. Thus, just wondered if you had experienced the condenser failing in other models? If it is failing, maybe this would explain why it’s not as efficient at getting rid of the water?

    If so I guess i need a new condenser (289556) and new seals (262136)? Thanks

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    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Martin wrote:P.S Who’s Andy by the way? 😕

    Me – easier than writing slipshot. More personal.

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Ah-ha (in the best Alan Partridge. That would all make sense…)

    I have taken the heater/fan cover plate off but little was visible. Likewise I took the left side panel off too, stuck my arm in and cleaned what I could out of the back. There must be a small hole that links the main collection area to the pump chamber that is just out of reach of my hand. But, given it’s now working again, and the machine had just been moved, so I imagine water did get sloshed around, and thus the hole got blocked.

    martin – question. Does the air cooler/condenser create the water which should then flow from the rear left of the machine to the rear right, through the small hole and into the pump cavity? Is that how it works?

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Sorry – I neglected to answer your question. There does not appear to be a split, and we do not empty the water tray as we have the separate drain pipe that takes the water to a sink. When we moved the appliance the water tray was empty as of course, it’s not been used in years as the water drain is external.

    However, your point is interesting. As you can see on your diagram above, the pump (263297) has a connection pointing up to connect to the pipe. This pipe then runs to the rear of the machine connecting to 154211. This area is all dry, but the water collects underneath this area. You can see in the bottom left corner of the image where the air cooler lives. At the back of this area, hence the air cooler (indicated by the flat area that runs across the back of the machine, which almost appears like a slide running from right to left, situated directly below part number 154135) is where the water builds up. It would seem as this is a route for the air (it comes in from the front right of the machine, turns left and goes through the air cooler, then goes right and up into the main fan at the rear right of the machine) – that this is totally separate to the pump area and thus water is retained in this area – below the pump. Does this make sense?

    Something in the machine must create the water – or is it just the cooler air passing through the air cooler that then deposits the water behind the air cooler?

    Andy just to say an enormous thanks for indulging me and offering your support and assistance. It is most kind. Andy

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    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Thanks – makes sense. Can I get access to these diagrams? This would allow me to see the route of the water and where the water collects at the bottom.

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Allsorts wrote:Ok.. This is a condenser dryer is it not… with flooding into the base… determining that the pump (263297) is actually working has been done… Maybe the pump was working all the time and the flooding was coming from elsewhere.. hence, as a follow-up, check for splits or cracks in the hose (094041) connecting the pump to the condensed water container (289544)(Water tray) which would in effect, even though the pump is operable, fill the base with water.

    Understand now?

    Ok, pump seems OK. I had also checked the pipes and there is the one from the pump connection to the left rear of the machine, and that’s fine too.

    However, what I cannot see is where the water collects, because of course the existing pump is in the way. Looking at the images I assume the bottom of pump just sits in a pool of water, which I assume is just an integral part of the bottom plastic mould. The side view only allows me to see the pump under the motor. Underneath is one plastic mold so cannot see anything else.

    A test run yesterday had the dryer working fine. Water was pumped up into the water receptacle. Now attached the drain hose and we’ll see today if this works. I’ll not change the pump yet in case it was something else, but the good thing is (if the pump stops again) the water seems to build up in the recess at the back and then, as it gets too high, finds its way past the air cooler and drips out the front of the machine.

    I had a look at the part Condensed water container / water tray but there’s no image. If there is one it must be underneath the pump and only visible when the pump is removed as otherwise there’s no other way of gaining access to it – or that I can see anyway…

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Martin wrote:
    Don’t confuse the guy, he’s upside down in Oz as it is… 😀

    Funny man 😉

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Thinking about it, you say ‘adjacent float switch’. Would that means the float switch is separate to the pump (as in not integral) and thus potentially it could be the float switch that was faulty (albeit a dodgy connection) since one relies on the other to work? Where the pump connects there is another connection right next to it…

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    It does help massively. The test run now worked fine. No issues at all. So either the pump is on its way out (but it does not seem noisy) or it was a dodgy connection caused when we moved the machine from one room to another. I guess we need to keep an eye on the pump but maybe I’ll buy another just to be sure.

    Out of interest, in the old room, the drier was on it’s own and the waste pipe went up higher than the machine and inot a large receptacle.

    Now we have it adjacent to the washing machine in the luandrym, the pipe then came from connection at the rear of the machine, and up, across the back of the washing machine and into a stand pipe adjacent to the washing machine.

    I wondered if the pipe should actually have gone down before going up – so now comes out of the machine, down to ground level, then up to the height of the machine and over and down into a stand pipe. Assume this would be OK?

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    Participant

    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Martin wrote:
    The pump incidentally is part no: 263297 and comes out at £69.13 GBP. It could be your problem as 9 years is a good service life for a pump anyway. However it’s best to check this first and that’s not easy as access (under the motor drive pulley) is tricky.

    Far better start at the top and work back. By that I mean check first the outlet nozzle of the pump that connects atop the water container. They easily get blocked. Take the black hose off there and blow back through to the pump itself. If all is clear there then the pump may well be your problem.

    Thanks Martin – top help. That is the part number I have seen and indeed via a number of sources. It does look a slightly different shape to mine (located where you said it is under the motor drive pulley) so it’s either a superseded model OR a generic photo. I see a chap selling them on eBay, new, for about £40 so may go that route. Presumably they are direct replacements?

    I have taken the black hose out and both sucked and blown – at one stage I sucked all the water out of the pump just to ensure it was working.

    OK _ UPDATE. Thought I;d have a go again. Went to listen to the pump with the top and sides off, to see if it was working. Turned the machine on and certainly sounded like a pumping action. Strange me thinks – then turn and see my foot covered in water as the pump is indeed working and spitting out water (as it normally does) when you first turn it on. Hhhmmmm. So have now taken on most of the connectors and blown with a can of compressed air and re-seated them. Now running through wet towels to see what happens…

    Question still remains – does the pump work on a timer, or level of water, or at certain stages of the drying? meaning at times there is a collection of water ‘somewhere’ until the pump decides to activate?

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    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Allsorts – Ok, it makes sense, although I am confused as to why the intake (front of the machine would seem to pass air through the fan, and then through the air cooler before heading up to the heat exchanger?). Anyhow, I assumed that inside the pump there would be a collection area but maybe this is a just a large area where the water collects and is then pumped up.

    Question then – how does the pump work? Is it timed, is it on a level that operates the pump when sufficient water is in the holding area or some other method? My thinking is that maybe water is always situated there when in use (but of course I have never had reason to check) and then the pump just operates over a certain timed cycle or…?

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    Re: NEFF dryer ‘flooding’ at bottom of machine – R4381X1GB/0

    Thanks Allsorts – so are you saying that this is where the water should collect and then be pumped up? SO it;s normal for water to be there, but not for it to stay there?

    I’ll have a go but in this model the condenser (or air cooler as NEFF call it) is on the left and the pump on the right and I cannot get any real access to it as it seems part of the route the air takes (and thus surely air and water should not be mixing?

Viewing 14 posts - 1 through 14 (of 14 total)