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kwatt wrote:Softus,
I’m going to tell you this once only…
Trolling is not allowed on this site and will not be tolerated. If you wish to make a fool of yourself and simply dismiss others fine, go back to the newsgroups or wherever else it was that you came from.
Answer posts properly or not at all or you will be moderated, personal attacks such as the one above I will not tolerate on this website.
K.
You’ll have to spell it out then kwatt, because:
1. I don’t know what trolling is;
2. I haven’t attacked anyone personally;
3. The implication that I’m making a fool of myself is a personal comment – the very thing that you’re objecting to;
4. You haven’t defined what you mean by “properly”.I was the first user to reply to millimog, and have been thanked as such, and have since suffered the reams of nonsensical and opinionated comments posted by others, the latest of which was itself dismissive, as was yours.
If you wish to discuss the content of my postings, in a non-hypocritical and civilised way, then I’m happy to converse using private messages, but I’m not impressed by the public manner of your criticism – poor show from a moderator by any yardstick.
Re: Indesit IDL500
Alex wrote:
softus wrote:
Honestly I cannot see what the fuss is about.Here’s an idea – don’t post on a topic if you can’t see what the fuss is about.
Alex wrote:Sorry if this does not seem to be a positive response, but it is something you will have to live with, and won’t affect your life in any shape or form.
That’s for millimog to say, not you or anyone else.
Because I’m a realist, not an ambulance chaser.
As far as I’m concerned………… Subject closed & move on.
Alex
Sadly, you believing that the subject is closed is not the same thing as the subject actually being closed.You haven’t added anything of value to this topic, so goodbye and good riddance.
Re: Indesit IDL500(in the pink)
I do appreciate that £200 is a lot of money.
I agree with you that the staining is a flaw, and that it should have been stated up front. This is why I think the item has been misrepresented to you.
One important point that has been mentioned is the opportunity for the retailer to put things right. It’s possible that they would be distraught at your dissatisfaction, and would genuinely want to help you. You might wish to sound them out first, by asking the question face to face – you’ll soon see if they’re willing or stubborn!
Another important point is that the majority (i.e. more than half) of cases are settled before the first hearing. A recent case of mine, against a well-known kitchen unit supplier, was settled the day after they received the summons. Litigation is VERY costly for any enterprise, and the decision to settle, in the end, is a commercial one, not a moral or legal one. The implementation of the law is not black and white, but very, very, grey. If you have genuine gripe then you can use this to your advantage. Many people use it on groundless claims and can make a living out of it!
Also, don’t think you don’t have get the points of law absolutely spot on when taking a case to court. The Court will expect you, as a lay person, to be slightly muddled about it and to not fully understand the law’s technical points.
It’s all about perception – if you act without emotion then you’ll appear to a have a convincing grasp of the law, and they will weigh up the risk and pay you off. Some would way “probably”. In my experience it’s been “always”. If you want to have a more private discussion about this then the facility exists on the forum to exchange private messages.
Re: Indesit IDL500
millymog wrote:Hello
Thanks for all your commentsYou’re welcome millimog, and I apologise for referring to you incorrectly as “he”.
As I said earlier in the post, if you want to take the next steps down the litigious path, the first thing to do is write a letter to the retailer. If you want more help after that, and you can stomach the griping that goes on around it, then please post back here.
Re: Indesit IDL500
kwatt wrote:Okay Softus, I get the impression you’re just out for an argument regardless of the subject by the looks of it. 🙄
You read a lot into what I’ve written.
kwatt wrote:If you look up consumer law you’d see that almost everything is governed by the Sale Of Goods Act, therefore, if you want to go that step further then you have to operate within that framework.
Not so. We have the Sale of Goods Act 1979, the Supply of Goods and Services Act 1982, and the Misrepresentation Act 1967, not to mention Contract Law and a plethora of common law points of precedent. BTW, what on earth does “almost everything” mean? Doesn’t it just mean “not everything”, but put in a very confusing way? Clearly you’re no lawyer.
kwatt wrote:I use it as a term of reference as I’ve seen quite a few cases like this over the years in this industry, probably far more than you have unless you are in the industry or happen to be a barrister. To that end, I’ve seen where problems like this go, how it goes and how they are resolved on many occasions, have you?
Yes. But I have no intention of entering into a competition about your experience and mine.
kwatt wrote:And here’s an idea for you, try not to get personal in a debate as it only cheapens the argument as well as the impression of the person that has to resort to such measures in an effort to make a point. If you have a point to make please make it and not infer that I could not care or have a desire to improve products as you have no idea of my intent.
Correct – I have no idea of your intent, and have never claimed otherwise. BTW, I don’t think you know the meaning of the word infer – you’re drawing all the inferences here.
kwatt wrote:From “Your curiously tangential opinion is noted. ” I will assume that you conced the point and admit that the comments are correct.
If you prefer to assume that I concede a point without seeing me concede it, then that it is your right, but this has no bearing on my thoughts or actions, and certainly is not the successful bait that you probably expected it to be.
kwatt wrote:Rejecting the appliance on what grounds? What chance has been offered to put the product correct?
I don’t know – why don’t you ask millymog instead?
kwatt wrote:What would you say if you found out it was some cheap own-brand detergent reacting badly with the plastic that cause the issue, who’s at fault then? The retailer for selling the dishwasher? The customer for using a non-recommended brand? The supermarket chain (or whoever) for the poor qality detergent?
This looks like an argumentative question, to which the answer is “I don’t know”. You’re introducing a hypothesis in an attempt to undermine my advice to millimog, but I believe that it is an unsuccessful attempt.
kwatt wrote:Frankly there’s too many variables in this debate and not enough fact to draw a conclusion.
IMHO, this isn’t actually a debate. And I dropped the name Frankly after all the trouble back in ’82.
kwatt wrote:I am not easily frightened by a debate at all but I note that you have no arguiment for the point made, only a short comment.
If you’re not frightened, then it’s unwise to state “I’m afraid”.
To answer the nub of your last posting, my underlying gripe with all of your postings (on this topic) is that you’ve diluted the earlier postings with some pretty unhelpful, and largely irrelevant, information. I use the term “information” loosely, but you’re really just presenting opinions, and negative ones at that. If you don’t want me to make a personal critique, then present facts instead of opinions.
Re: Indesit IDL500
kwatt wrote:
softus wrote:
Er, no it isn’t. You’re the first person to use that phrase, and you’re the only person debating it.No, but under The Sale Of Goods Act the reason for rejecting any goods is on the grounds that they were not “fit for purpose”.
I take it that you mean “yes”, not “no”. Notwithstanding that, you’re the first person to mention the Sale of Goods Act on this topic – perhaps you can tell us why?kwatt wrote:And we have changed cosmetic spares due to customer misuse, discolouration and all manners in the 20 years I’ve been doing this, it’s a fact of life I’m afraid that we all have to live with that some things do age.
Here’s an idea – you live with it, and leave others to get on with making changes for the better.
kwatt wrote:To get ageing or discolouration like this could be attributed to all sorts of factors. The detergents used, water supply, food residues can all have a bearing on the internals. Without examination and finding the cause for it it is a total folly to carte blanche attribute this solely down to a result of being “result of a design deficiency” as you stated (as I read this thread).
Your curiously tangential opinion is noted.
kwatt wrote:Without proper diagnosis of what the problem is and how it is being caused you simply cannot put the blame anywhere, either with the owner or manufacturer.
I didn’t put blame anywhere. I recommended that the millimog tell the retailer that he is rejecting it.
kwatt wrote:I’d also point out that the new dishwasher will not be the same as the old one by a long way, believe it or not technologies move on, I admit slowly in the whitegoods industry, but they do move. That means that the plastics used could be an entirely different compound to those used previously and most likely will be after so long. Also, as Alex quite rightly points out appliances have been massively cheapened and that logically means that the components used are not of equal quality to what you paid, in real terms, almost double for 10-15 years ago.
Your point being….?
kwatt wrote:And that I’m afraid Millymog and Softus is the crux of it, if you buy cheap goods then you should not expect top notch quality or performance, just as with almost any other consumer product.
You’re easily frightened then.
Re: Indesit IDL500
Alex wrote:Honestly I cannot see what the fuss is about.
Here’s an idea – don’t post on a topic if you can’t see what the fuss is about.
Alex wrote:Sorry if this does not seem to be a positive response, but it is something you will have to live with, and won’t affect your life in any shape or form.
That’s for millimog to say, not you or anyone else.
Re: Domestic Appliance Horror Stories ?
Bill wrote:Being verbally and physcally abused by a ratther irrate customer because he had to wait three weeks for the parts for his Samsung washing machine. He was verbally very abusive, he then pushed me back and would not let me leave untill I had done the job.
Bill EllisBill, this is a simple assault, which is a criminal offence. Did you report this to the police?
If not then you’re leaving other tradespeople exposed to this nutter.
S.
Re: Indesit DI67 fault Pre Wash Cycle indicator Flashing
Hi Dave
Thanks for your prompt reply.
I’ll just have to take it one step at a time then!
If anyone still wants the user manual then let me know on this posting and I’ll put it up on a web site for you to download.
All the best,
TimRe: Indesit DI67 fault Pre Wash Cycle indicator Flashing
Hello iadom
I’m a professional plumber. Where I can get detailed maintenance instructions for this appliance?
Regards
TimRe: Indesit DI67 fault Pre Wash Cycle indicator Flashing
Hm, yes, I take your point. I accept that I used the wrong word.
The “tipping it over” action has resulted in the machine functioning, apparantly normally.
I would like to trace the leak, and I wonder if you are able to offer any guidance on the correct sequence of dismantling the appliance?
Thanks
TimRe: Indesit DI67 fault Pre Wash Cycle indicator Flashing
If anyone wants a DI67 user manual then you can post your Email address here and I’ll send you the PDF file.
However, it doesn’t tell you how to diagnose the flashing lights; it just says call for technical assistance (i.e. pay someone some money).
I also have a fault indicated by the pre-wash light flashing constantly.
I’m going to try the “tipping over” solution and see what happens.
