[sportyrich2000]

Re: Hotpoint WD420 – Stopped one problem but created new one

I put the machine on last night and left it to find this morning, 7 hours later, that it was still in the wash / pumping out cycle and wouldnt move on to spin. However the drum still revolved so theres no motor problems….is this something I can sort out myself?

I find it ironic that I mend the pump problem only to find now that it ONLY wants to pump out

R

[sportyrich2000]

Re: Aquarius WD420 Problem

Sorted now….made sure the outflow pipe is high and it works now. Apparently the washer was too full of water and therefore co0uldnt wash. Anyone know why this is the case cos it has me flummoxed!

R

[sportyrich2000]

Re: KENWOOD KDW12SS Dishwasher

Trading Standards are now taking up the case. our problem has been that we bought it on the net so we have had no store to contact. As such customer service has been some faceless guy who has written back stock answers to questions. I have asked him to refer it to a senior manager but when he said he had this could have meant that he leaned over to the guy at the next desk!

I will be taking this as a complaint up to the senior management though.

I am now trying to get anybody who has had these same problems:

Leaking water
Broken runners
Faulty computer

to email me for evidence in court. This will be completely anonymous if people want but I need as many people who can say these things have happened so I can prove its an inherent problem with the model.

Cheers
Rich Lee

sportyrich2000@blueyonder.co.uk

[sportyrich2000]

Re: KENWOOD KDW12SS Dishwasher

Lucky you Mike. lol

Currys have today point blank refused to talk to us anymore because the machine is out of warranty, even though the faults were occuring within warranty. Trading Standards are now involved…watch this space!

R

[sportyrich2000]

Re: KENWOOD KDW12SS Dishwasher

I am having a running battle with Curry’s at the moment. The machine we bought is now ‘out of warranty’ but has had a persitent problem with breaking runners on the top tray. Now the computer isn’t working. Sound familiar?

Currys have been quite obstructive so far and seem to think we have to pay for an engineer to come out at our own cost before they will do anything. Have contacted Trading Standards about this. Anyone else done the same, have experience or wish to impart some advice?

I feel very strongly that this machine was not fit for purpose or of merchantable quality when sold. They seem to be disagreeing despite having told us on the phone that the machine has a design fault. These faults have been reported on sites all over the net.

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