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Re: whirlpool 9621 had pump leak – now doesn’t start at all
Thanks – at that price (if I was going to bother at all) I’d probably let Whirlpool take the risk on the board being the faulty part. Although presumably £100/£133 is a ‘trade’ price and doesn’t necessarily reflect what they would charge for the repair anyway ? Nice markup for someone, as a quick look at the board suggests a component cost about £10 max
My postcode is RH1 4BD
Re: whirlpool 9621 had pump leak – now doesn’t start at all
Thanks for the advice. No independent engineers in my area apparently, and I suspect Whirlpool official service will not be economical for a 7 year-old machine – they charged about £140 to fix a leaky internal hose 3-4 years ago as I recall (this is expensive Surrey)
Having poked around a bit more I’m even more inclined to suspect the control board. Google found a service manual for a similar model, from which I checked that the program select/start signal from the ‘User board’ shows the correct levels at the microcontroller input on the Control board, and the microcontroller itself has a valid supply voltage. Being an electronics engineer it’s rather frustrating not being able to debug any further due to lack of information. But the board is very easy to swap out, so 5 mins with a replacement would show if it really is the problem
– What are the chances of finding a replacement control board (type 461972035212) and what is the likely price ?
– If I was to call Whirlpool service, is there any way to ensure that the engineer brings a spare control board, to avoid 2 lots of callout charges ?
