[stickydabs]

Re: Whirlpool S20B American style fr/freezer flickering disp

Engineers Been
Quite right both boards replaced and left within 15 minutes.. But the fridge side still not cooling.

Engineer came back 1 week on. Apparently the gate which opens to allow cold air in from the freezer is not operating so we get no circulation just frozen stuff in the bottom by the meat chiller drawer and furry stuff at the top.. coming back next week with parts.. all this is foc from Whirlpool other than the first call out fee paid by me. Not bad really 😀

[stickydabs]

Re: Whirlpool S20B American style fr/freezer flickering disp

Good News
Ive had a reply from a very nice lady called Joyce at Whirlpool today they are prepared to provide parts free for the repair if i pay the call out fee of £72.50
sounds like a deal to me..

Just goes to show never accept the first or second offer..
Ill let you know whats done by the engineer.
cheers Dave 😀

[stickydabs]

Re: Whirlpool S20B American style fr/freezer flickering disp

Spoke to whirpool today!!

Authorised repair agent including both boards and call out..£289.90

Spoke to Customer care on 0870 429 4280 (option 5)

They can offer an insurance policy via Domestic and General which will cover this repair and a further 1 years cover for £140.

Not bad value, but Ill be blowed if im going to pay for this..
My next step is to email the customer care dept with a letter stating the fault and my position in law and lets see what happens.
Its obvious these boards have a fault designed in . Its time to stand up and counted..
Wish me luck
cheers dave

[stickydabs]

Re: Whirlpool S20B American style fr/freezer flickering disp

Thanks DP
Have done to Capacitor change with no effect. Still flashing display.

Although after the fridge had been off for 20 mins or so the freezer was high on temperature and needed to cool down. During this period the display did not flash then when it reached temp the flashing returned.. I have this nagging thought about the thermo stats being duff.
I know where they connect to the board how do I test them?

I cant be sure yet but the fridge side still doesnt seem to be getting cold enough.. thermometer in there now

cheers Dave

[stickydabs]

Re: Whirlpool S20B American style fr/freezer flickering disp

Ok thanks .
Have read the thread . Can you tell from the numbers will I need both boards or just the main board and where is the main board do I need to pull the fridge out to get at it.. its not a small thing to move!!!
Thanks again Dave

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