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  • in reply to: Bosch Fridge Freezer fault E-nr KGN34X60GB/01 #218708
    Vee
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    Re: Bosch Fridge Freezer fault E-nr KGN34X60GB/01

    My problem was the rear of freezer evaporator was frozen so he defrosted it and fitted a new pcb and alu tray as per TOM’. Whatever that means 😕

    Hopefullly this will solve the problem 😉

    in reply to: Bosch Fridge Freezer fault E-nr KGN34X60GB/01 #218707
    Vee
    Participant

    helo_75 wrote:oh and vee, its debatable at 7 months old

    if you can get the engineer to admit its a fault thats been present from new, then you might be in with a chance, you’d be better speaking to trading standards really, exchanges have always been a ‘sticky’ subject

    bosch claim theres now a fix, and its new, so its as yet untested, but bosch are pretty good, and quite often, they get it right

    hope this helps

    Thanks

    I’ll let you know how it goes 🙂

    in reply to: Bosch Fridge Freezer fault E-nr KGN34X60GB/01 #218702
    Vee
    Participant

    Re: Bosch Fridge Freezer fault E-nr KGN34X60GB/01

    I purchased a Bosch KGN33V60GB Frost Free F/F in October and within 3 months my thermostat in the fridge section wouldn’t go below 10 degrees.

    A tech guy from Bosch came and told me it was a new model and one percent had a problem with the fan heater and of course mine was that one percent. 👿

    Now 4 months later the problem has re-curred and a tech guy is coming out on Wednesday.

    I’m very disappointed and am tempted to ring them and demand a new model – Am I within my rights ?

    Thanks 🙂

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