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Re: Samsung SR-S2028CVW
Chilled: Sounds good.
You were definiteley undercharged for the evaporator.
I am still in the loop..4mysamsung have been unable to identify the part. The said they had and then sent me an evaporator cover!! Excuse that Samsung must have given them the wrong number.
However I have been on to Samsung..after much (much) discussion they advise that the SR S2028 CVW is replaced by the RS21DCSV / RS21DCNS (different colour options).
They advise the evaporator assembly required is different from the one you have:http://www.4mysamsung.co.uk/cgi-bin/sea … 013n&part=
It looks to me as though this is the updated part with the new defrost sensor. Samsung seem to change the last letter as they update compatible parts.
The new evaporator is winging its way to me as I write. No more take aways for me either!! (Hopefully!!!)
In any event looks like you got a bargain. Either evaporator costs £60.
Cheers
Re: Samsung SR-S2028CVW
Thanks
Have already done that but the people at 4mysamsung are having problems identifying. Call centres!!Re: Samsung SR-S2028CVW
I am in contact with 4mysamsung re the parts.
As helo-75 says, the defrost heater is not available separately but comes as part of the evaporator (with all the sensors..). The problem is there are several evaporators and it is not clear which one is for my model. I have asked the website but it keeps telling me to contact an area that does not exist!!! Can anybody assist in clarifying?
If I get details I will psot a link.
I have removed the defrost heater from my old evaporator…not so difficult. The end aluminium baffles just need bending back out of the way and the heater drops off.
Chilled – The whoe assemnbly costs about £60 and will take 10 mins to fit the heater….I wouldn’t fit the evaporator because as helo-75 says it will mean re-gassing. Don’t do it!!
CheersRe: Samsung SR-S2028CVW
Hi “Chilled”. Thanks for feedback.
I have writen to Samsung and will update later.
My defrost sensor was US but it also looks like I have a fault on my defrost heater…just like yours!! Did you have to replace the evap coil or is the heater detachable? Can’t seem to locate the right one on any of the spares web sites. can anybody help?Re: Samsung sr-s2028cvw testing sensors?
I have an identical problem to you.
I too initially concluded that it must be the defrost sensor.
I obtained a repalcement and replaced faulty unit. There seems to be an additional fault with the deforst heater which is open circuit.
Did you fix yours and was this the problem with yours?Re: Samsung SR-S2028CVW
“Chilled”, thanks for the detailed response. Much appreciated.
I have checked the evap cover & fan and I have no blockage.
The symptoms I have are identical to your description 2. In fact I could have writtenit myself!!
I reckon my problem is the defrost sensor. I am going to replace and will update.Has anybody taken up these issues with Samsung?
I have noted what the comments from the “Whitegoods guys” but I am a professional contract engineer. The equipment is CE marked and I believe that under EU directives the goods must be designed for a sepcific design life and under UK derived law the goods must be fit for purpose. My Samsung is 3 – 4 years old. I can not believe Samsung would design something with such a design life, it is simply unreasonable. I am going to contact them and ask them to advise the design life.
The consequnces of this failure are loss of frozen goods which can amount to hundreds of pounds. I believe a reasonable interpretation would be that a freezer should freeze on a medium / long term basis without breakdown. It appears to me that there is significnat evidence that these units are designed / fitted with components that are not fit for the purpose that the purchaser could reasonably expect.
I will be taking up with Samsung and will let the forum know the outcome.
Cheers
