Haier HNS Washing Machine Series Fault Codes

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Haier washing machine error codesThese fault codes are for Haier washing machines that have a digital LED segment type display and start with the series designation of HNS, we know that they will apply to the HNS1260TVE and HNS1260TVEME washing machine models from Haier and, although they may apply to other models we cannot be completely sure.

Before you start any investigation of the fault or even remove the lid of the washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying washing machine spare parts from our spares store here and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can search for a washing machine repairer using the engineer search.

  Haier Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Haier and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.

Some of the translations to English of these fault codes was, politely put, questionable and have had to be reconstructed as best possible.

If you struggle or cannot find the appropriate fault code that you need for your Haier machine please ask in the forums and the gusy there will do what they can to help and locate the meaning of the fault code you need

  Haier Washing Machine Spare Parts

We have purposely not listed any Haier washing machine spares in this article, mainly as they are generally difficult to obtain (very problematic and subject to delays) and expensive when you can get them. As a general rule we tend to avoid them. In fact, mostly given our experience with Haier, the best thing to do is not to buy one in the first place.

Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

Err1

Door detected as not closed

The fault code is displayed, if the washing machine does not detect that the door has been closed after twenty seconds.

  • Check door is closed correctly
  • Cycle the power on the machine
  • Check wiring to door lock is secure
  • Check PCB

Err2

Water has failed to drain from the washing machine

This faut code is displayed should the washing machine or washer dryer fail to drain water from the tank.

  • Check drain pump
  • Check wiring
  • Check water level sensor
  • Check connections to water valve and PCB

Err3

Wash temperature sensor error detected

A fault has been detected with the washing thermistor or temperature sensor.

  • Check connections to wash temperature sensor
  • Check temperature sensor

Err4

Wash heating element failure detected

A fault has been detected were the element is not heating.

  • Apparently overloading can cause this error and the cure is to reduce the load
  • Check wash heating element
  • Check wiring
  • Check thermistor

Err5

Water level not reached

The pre-determined water fill level has not been reached in approximately eight minutes.

  • Check for any leaks causing the water level to drop
  • Check if the water supply is okay
  • Check water inlet valve
  • Check wiring to water inlet valve
  • Check wiring to PCB
  • Check PCB

Err7

Washing machine motor error detected

A fault has been detected with the main drive motor.

  • Check motor connection block
  • Abnormal loading condition
  • Check wiring to motor

More Haier Washing Machine Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Haier washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

Please realise that fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what washing machine fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

Please also note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Haier washing machine model please post a request to confirm this in the washing machine forum.

6 thoughts on “Haier HNS Washing Machine Series Fault Codes

  1. We moved our Haier Washing Machine and plugged it in at the new place and when we plugged it in the light came on briefly then it died. And we can’t get it even to turn on! We check all the switches and made sure power was coming into the point. Is there a fuse that can blow in the washer that makes it stop??

  2. help I am no good at this computer stuff.My haier Washing Machine is reading err 7it was purchased 28/5/2012 The model number is HWM1403D.What do I do????There are no error numbers listedin any of the paperwork that came with the machine. I did print out the ones listed on the computor and as it seems electrical We at the the age of 75 don’t want to go there. hetty.b@bigpond.com

  3. we have an error 7 showing on our machine the info I managed to get from the internet tells me it is the motor or electrical as we are both in our mid 70’s what do we do??????

  4. Dear Sir / Madamwhat ever programme you select it show up on the display panel Lights come on however nothing happens the display lights stay on but no water comes in to the drum and nothing happens

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