Category: General Spare Part Information

  Spare Parts Change Spare parts can change. A lot. It is far from uncommon to find manufacturers changing spare parts during their life or indeed to extend the availability of a particular part. Or simply to replace one that is no longer produced. It is very important to understand tha…

  Finding Appliance Spare Parts There are a number of different tricks to finding spare parts and, finding them as easily and cheaply as possible. By following these simple tips you should be able to find most parts with relative ease.   Asking us about parts can often get you…

Spare Part Instructions Fitting instructions for appliance spare parts are almost non-existent and for good reason in some cases, not so great in other regards.   First Assumptions The first assumption that any manufacturer makes when it sells a spare part is that the person buying the …

  Spare Parts & The Law We are often asked about what requirements that there are in law in respect to spare parts, especially what rights that there are towards availability of spares and also what rights people have in terms of a warranty on appliance spare parts. The short of it …

  Spare Part Deliveries A question that we are asked a lot, an awful lot, for service calls where the repairers are concerned, as a manufacturer of appliances and as a spares retailer is how long parts will take to arrive and the answer is often much more complex than people would think…

  Returning Spare Parts Should you buy a spare part and find that you do not need it this describes the process to return the part and the conditions under which they are accepted for return in plain English. Much of this article will also apply most any other appliance spare part suppl…

  Spare Part Quality It is our experience and, it is considerable with spares, that people seem to think that all parts are equal the only difference between one pump and another for example is the price tag. Sadly that is far from the truth of the matter. Just like many other industrie…

  Electronic Control Modules People all too often order the wrong part and it causes a lot of hassle and grief that can often be avoided so here’s a brief guide before you spend a lot of money on a spare part that you may well not need. We get asked all the time for a “programmer”, “m…

  Technical Information And Manuals We are often asked on UK Whitegoods for specific service information which we are unable to give out and people can get frustrated by this. Hopefully this article will explain why A few years ago it was decided in Brussels that, as a blanket rule, tec…

  Appliance Modification Often appliance, just like cars, require modifications or changes to the original spares that were fitted. In recent years it seems to have become more of a common practice that we are seeing modified spares and kits to be fitted to appliances. When this happens…