Finding Appliance Spare Parts
There are a number of different tricks to finding spare parts and, finding them as easily and cheaply as possible.
By following these simple tips you should be able to find most parts with relative ease.
Asking us about parts can often get you correct parts first time, options and lower prices
Brand > Model > Code > Part
When looking for spare parts there is a prescribed path for the vast majority of parts that is used throughout the industry.
First you need to know the make or brand of the product that you need a spare part for.
Next and, this is really important, you need to know the model number. To get that correct, locate the serial or rating plate of the appliance and take the information from there.
Do not trust user guides or instruction manuals as they will normally be generic and will apply to a range of appliances, not just the one you own.
Sometimes you will also need the serial number, production code or service number and that can only be obtained from the rating plate.
This will allow you (or us) to find the parts you need that fit your appliance.
If You Read Nothing Else, Read This!
Finidng spare parts was not designed for the public at all by any manufacturer. Ever! These are systems designed to be used by people that are technical, know what they are doing and have a working knowledge of how the industry works which is probably (almost certainly), not you!
So, our advice, if you are even a tiny, teeny little bit unsure then ask, doing that is cheaper, faster and a whole heap less hassle than making a mistake!
Model Number Meaning
The fastest way to bring up a list of parts for a model is to search the model number but, this can be a bit odd if you’re not used to the industry.
Usually you will have a model number like WMA765S. Let’s show you what that means normally and how to use it to your advantage.
The first part, WMA, is the series.
This small simple code designates the range and, whilst there are parts that will often the same across a range there are some changes or there would be no call for different models. In other words, do not take it for granted that parts used will all be the same as they often aren’t.
The second part is 765.
This is the actual model number within that range.
On the end you will usually have the “S” in this case or a couple of digits that designate the colour or variant.
Do watch out though as many people search for a Logixx, Select 600, Farmhouse and a load of other generic range terms that can apply to scores or even thousands of different models in some cases. These names are not models at all and almost always will offer you no help at all.
Better Results Searching For Spare Parts
Now you know that you can often search by omitting the end digits first because, if it isn’t a cosmetic part that is colour dependent the chance are that most functional parts will pop up if we just search “WMA765”.
We do this all the time, saves a lot of hassle and often gets better results.
It also eliminates records that might be mislabelled as well in many cases as, don’t always assume that what you see is the actual search term.
Let us explain what we mean by that, sometimes when the records are generated for models the model will be published as “WMA 765 S” or, “WMA765 S” or, “WMA 765S” which confuses the search engines on this site and others. What you will get back all the time (usually) is a broad term match which is usually good enough but if you are struggling sometimes trying these combinations will help.
Where we can, we try to take out the spaces on our store as, it’s just easier.
Getting Cheaper Spare Parts
You will see on our site and many other that you will often be offered alternative parts. You can read a lot more about these in a dedicated article about compatible spare parts as for the purpose of this piece a lot of that isn’t needed.
What you will see is that suppliers broadly fall into two camps, those that make it abundantly clear that you are not getting the genuine replacement spare part from the manufacturer and, those that do not make it clear at all.
We have occasionally had people complain about our price on the store as opposed to someone on Ebay, Amazon or wherever only to find that the parts being sold one, were not being supplied by us at all and, two, were non-genuine items that were not exactly the most clear listings.
It is easy to get confused.
We make it very clear whether a part is genuine or not and, if there is any doubt whatsoever we are more than happy to tell you whatever we can about any spare part.
Part Number Confusion
Wherever possible we use what is known as the “OPN”, Original Part Number.
This is the part number used by the actual manufacturer or brand owner to identify spare parts.
A lot of people seem to use their own part numbers and do not list using the OPN. What this does is try to eliminate confusion over part number changes which is perfectly okay, if annoying at times but in a lot of cases it is to try to make sure you cannot price compare or go to other suppliers.
Quite why anyone does this we really don’t get.
But with an OPN you can then search for any cheaper compatible spare parts it we haven’t tagged them for you already.
If you get a part number from somewhere else, there’s a very good chance it will not be an OPN and you often won’t be able to find out much at all.
More Spare Part Help
We are of course always happy to help you find a spare part for any appliance wherever we can.
The best way to do that is by email because that way we can send you photos, parts diagrams and links to parts and we cannot do that over the phone.
If you follow the tips above though, for a good many spare parts, you might not need our assistance.

i have a lofra cooker its a multifuction cooker i lost a small burner cap when moving home i cannot see model number its the cap for small burner are they standerd sizes as i wish to order one
Hi,No, I am afraid that they are almost certainly not standard sizes and will be model specific.
can anyone advice me how if possible to find an element for my diplomat oven. model apl3301. serial number 5860177000. 2.5 kw. type b12. thank you p. mccarthy
Carpet cleaner swan model no SCW3013 600w colour blue white, the water apartment the spring in the bottom is broken so can’t use water compartment not hade it long
my diplomat ADP8322 dishwasher circulation pump has broke. the pump is made by ASKOLL 46197247391. having trouble finding this exact model number. could anyone help me? someone says model number 480140103009 would be a suitable replacement. can anyone assist? many thanks
The Askoll pump was replaced by this one: [url]http://shop.ukwhitegoods.co.uk/481236158434-whirlpool-others-dishwasher-motor[/url] Article on it here: [url]http://www.ukwhitegoods.co.uk/help/fix-it-yourself/specific-faults/2770-the-big-askollq-dishwasher-pump.html[/url]
Hi I am trying to locate the top grille element for an Ariston dov 317 white 2500w this is a dual oven
The ones I have found are for the dov 317/1 where the support bars go front to back not the single side to side as on mine. thank you for any help.
Bernard
Hi Bernard,
They were changed to that one you describe some time ago by the look of it, [url=http://shop.ukwhitegoods.co.uk/081561401-stoves-diplomat-other-cooker-oven-grill-element]this one from this link[/url] is the current replacement.
I do not think you will now find the one that was originally in your oven.
Model number bfff55173s
HI Christine,
We will need the full product code info as there\’s multiple versions of that model. Or take a photo of the sticker/plate inside the fridge to spares@ukwhitegoods.co.uk and we will get it from that.
Need a new glass plate
Hello,
My IT 640 ORA Gorenje Induction hob\’s glass is broken and I can\’t find another glass to replace it. The hob works fine. I live in Greece but I visit London every month. Is it possible to have it?
We are trying to locate a replacement spring loaded door latch for a Bosch WTA2730 Tumble Dryer. We understand that this item is no longer available. We purchased this machine in 1993. The machine is still in working order but the toggle on the door catch has snapped off. Can anybody help, please?
Hi I\’m looking for a door lock/catch for my Necht dishwasher model number wqp12-9319. Thanks Russell.
I am looking for the fan and light touch control panel for a Rosieres cooker hood; model number RDM121/1IN
Hi I am looking for carbon filters for a NECHT model TG 1560 cooker hood can you help please
Hello, I am trying to to find door shelves for an Fagor fridge, FIC-36/UK with COD: 924011133.
Thank you very much.
I\’m afraid they\’re all obsolete Pedro
I need 3 fixing for attaching the fridge door to the cupboard so they will open together. The appliance is Hotpoint Classic A
Hi Julie,
If you email spares@ukwhitegoods.co.uk with all the model details from the sticker on the left hand side inner wall we should be able to find those for you.