This set of fault codes for the Hisense washing machines with a digital display, though you may need to check and ensure that these apply to the specific model that you own, are the most common codes used at the time of publication.
Before you start any investigation of the fault or even remove the lid of the washing machine, please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!
Please remember to support our site by buying washing machine spares from our spare part store and, if you decide that you really need an engineer, please support the local repairers that help make this site possible. You can search for a repairer for your Hisense using the engineer search.
Hisense Washing Machine Fault Codes
These fault codes are written for washing machine repairers and not for the general public by Hisense and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine, please refer to our washing machine fault finding guide from this link before you begin.
Hisense Washing Machine Spare Parts
We have purposely not listed any Hisense washing machine spares in this article.
If you struggle or cannot find the appropriate fault code that you need for your Hisense machine please ask in the forums and the gusy there will do what they can to help and locate the meaning of the fault code you need
F01 |
Washing machine has not filled to the expected level • Water level is not reached. |
F02 |
Overfilling detected • Overflow. |
F03 |
Washing machine has failed to drain •The washing machine does not drain / eject water, the water remains in the drum. |
F04 |
Washing machine has not reached the correct temperature • Heater defect. |
F05 |
Temperature sensor short circuit – Check NTC wash temperature sensor |
F06 |
Washing machine motor error • In case that the speed in the phase of spinning is 0 in the event of 2 seconds, the machine repeats the process. |
F07 |
Washing machine motor power unit error detected • The motor power supply unit temperature is too high. |
F08 |
Washing machine motor overcurrent detected • An error occurs if the motor current exceeds 8A. |
F09 |
Incorrect mains voltage detected • The mains voltage is not in the range (less than 200V or more than 400V). |
F10 |
No power to the motor • In case there is no current through the motor winding after 4 seconds, an error is displayed. |
F11 |
Power supply unit error – Check the power supply unit |
F12 |
Communication error – Check wiring between the power unit and motor |
F13 |
Door lock error • Door does not lock. – Check the door lock |
F14 |
Door lock error • Door not open after cycle ends. |
F15 |
Dryer NTC error • In case of a drying temperature sensor error, the drying unit stops with heating, the valve stops dosing, and the pump stops working. Error is displayed. |
F16 |
Dryer NTC error • In case of a return air temperature sensor error, the drying unit stops heating, the valve stops dosing, and the pump stops working. Error is displayed. |
F17 |
Drying unit error • An error is displayed if the temperature change over 20 minutes is less than 5 ° C. |
F18 |
Dryer fan error • The power supply unit does not receive the fan signal during drying |
F21 |
Communication error – PSU to user interface • Error is displayed if the communication is not detected for 60 seconds. |
F22 |
Communication error – PSU to motor • Error is displayed if the communication is not detected for 30 seconds. |
F23 |
Water level sensor error • An error occurs if the device detects that the level sensor is not connected or there is no level sensor signal. |
F24 |
Overflow error •• The error occurs when the drying process detects the overflow. |
Unb |
Unbalanced load error # Recommended to wash larger and smaller pieces together. |
More Hisense Washing Machine Help, Advice And Guidance
Should you need more help and guidance, please use the links from this article as most of them will help you to understand your Hisense washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course, many other articles on the site will also help you do this.
Support for Hisense washing machines, however, is virtually zero these days.
In addition, you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
- We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
- We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
- We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
- No warranty is inferred, implied or given.
You also have to be aware that fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old-fashioned diagnostic skills. You can find out more about what washing machine fault codes actually tell you in this article. So please be well aware that, even with this newfound knowledge, you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.
Please note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hisense washing machine model please post a request to confirm this in the washing machine forum.