Hotpoint WML | WDL | BHWD Washing Machine Fault Codes

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Hotpoint washing macine fault codes and spare partsThere are a number of different version of the electronics used in Indesit made washing machines and washer dryers that are sold under the Hotpoint name and some of them use the same fault or error codes when they have a problem or a spare part fails.

This is one of the less common sets of fault codes for Hotpoint washing machine models as well as other Indesit Group produced brands.

  Reading These Hotpoint Fault Codes

These fault codes are displayed by way of blinking or lit light on the front of the washing machine presented and read from the bottom to the top. The door locked light should be the lowest (first in the row) and the wash light the fifth, top light (fifth in the row).

Before you start any investigation of the fault or even remove the lid of the washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please help to support our site by buying Hotpoint washing machine spares from our spare part store and, if you decide that you really need a washer repair engineer please support the local repairers that help make this site possible, you can search for an approved Hotpoint washing machine repairer using our free engineer search.

  Hotpoint Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Indesit and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.

Please check that any Hotpoint washing machine spares recommended are suitable for use on your particular model and date code. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine. Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

If you struggle or cannot find the appropriate fault code that you need for your Hotpoint machine please ask in the forums and the gusy there will do what they can to help and locate the meaning of the fault code you need

  Fault Code Lights Legend

This is our very simple legend to show the state of the lights, lamps or LED’s as they are unlit, flashing or lit continuously.

LED or light not lit when displaying a fault code Light or LED not lit LED or light flashing when a fault code is being displayed Light or LED flashing LED or light lit when displaying a fault code Light or LED lit solid, no flash

  Hotpoint Washing Machine Fault Codes

The LEDs in these error codes represent the vertical row of LED’s as you look at them, being either lit or not lit, they should not be flashing on most models.

LED or light not lit

LED or light not lit

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

F01 The washing machine motor triac circuit has a short
  • Check motor and module connections

 

LED or light not lit

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

F02 The washing machine motor is jammed or the tacho has come loose
  • Check motor and module connections

 

LED or light not lit

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

F03 The washing machine thermistor is open or short circuited
  • Check thermistor and module connections

 

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

F04 The washing machien pressure switch is jammed on empty
  • Check pressure switch or sensor and module

 

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

LED or light lit when displaying a fault code

F05 The washing machine pressure switch is jammed open or the drain pump is blocked
  • Check the drain pump for blocakge and pressure switch or sensor

 

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit

F06 Not used
  • This fault code is unused and should not be displayed

 

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

F07 Washing machine heater relay stuck
  • Check wash heater and electronic module connections

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

LED or light not lit

F08 Washing machine heater relay stuck
  • Check pressure switch, wash heater and electronic module connections

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

F09 EElectronic module configuration error

Washing machine controller EEPROM is either not programmed or is not functioning

  • Check EEPROM

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

F10 Pressure switch not sensing
  • Check pressure switch or sensor and electronic module connections

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

F11 Washing machine drain pump cannot be activated
  • Check drain pump, electronic module and pump connections and wiring

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

F12 Washing machine display and control modules fail to communicate
  • Check electronic modules and connections

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit

LED or light lit when displaying a fault code

F13 Tumble dryer rear temperature rise too high (Washer dryer only)
  • Reduced air flow through dryer heater assembly
  • Check operation of fan motor and dryer filter for blockage

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light not lit

F14 Tumble dryer fails to heat (Washer dryer only)
  • Check one shot thermostat
  • Check dryer heater, water valve and fan motor module connections
  • Edge connector J10

 

LED or light not lit

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

LED or light lit when displaying a fault code

F15 Tumble dryer does not heat (Washer dryer only)
  • Possibly dryer relay open circuit

 

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

LED or light not lit

LED or light not lit

F16 This fault code is not used on these washing machine and washer dryer models
  • Not used

 

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

F17 Door lock error
  • Check door is closed and operating correctly
  • Check washing machine door lock
  • Check module connections

 

LED or light lit when displaying a fault code

LED or light not lit

LED or light not lit

LED or light lit when displaying a fault code

LED or light not lit

F18 Communications error only used with three phase motor (induction)
  • Replace power board

  More Help, Advice And Guidance For Hotpoint Washing Machines

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to understand that fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. As, if you don’t and tell the engineers in the forums that you hooked up components to a live feed, worked on a live appliance and so on they will be a whole heap less willing to help you in our support forums because they will assume that you are trying to commit suicide and are not safe working on your machine.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint washing machine model please post a request to confirm this in the forums.

3 thoughts on “Hotpoint WML | WDL | BHWD Washing Machine Fault Codes

  1. Hotpoint Model FW541The wash cycle has finished and the door lock light extinguished but handle will not release and feels loose. How can I open the door? I have spun again same result. Can anyone offer advise please.

  2. 🙁 i have a WML560 6Kg hotpoint washing machine that has a fault.

    when i select a wash cycle and press start the machine does not respond and all the lights on the font of the machine light up.

    could you please if possible let me know what this error is.thanks.

  3. i have a WML560 6Kg hotpoint machine which has a fault.

    fault: when i select a cycle and press the start button the machine does nothing and all the lights on the front panel light up.could you please tell me what is wrong.thanks.

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